What are the responsibilities and job description for the Studio Optimization Coordinator position at VASA Fitness?
POSITION DESCRIPTION
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive-embodied by members and team members alike-VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week. All employees receive two complimentary gym memberships-one for themselves and another to give away-plus 401k options.
- 30 hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and join a passionate, fun, and united team!
We're proud to be a 'Great Place to Work' certified company!
The deliverables for this position include, but are not limited to, the following:
STUDIO Product Support
- Participates in or observes classes to provide feedback for driving a best-in-class STUDIO product offering
- Compiles assessment data, identifies trends and gaps, and helps leverage insights to help the Fitness Product and Fitness Operations teams improve the member experience
- Calls out and analyzes trends in STUDIO Coach/Instructor quality, class attendance, and product delivery
- Sets expectations, provides direct feedback to Coaches/Instructors, and gives clear direction to GFSTLs and GMs on next steps.
- Personally attends STUDIO classes and uses VASA Class Assessment tools to identify "rockstar coaches" and areas of opportunity to improve the STUDIO member experience in each of the Utah clubs
- Ensures equipment in each STUDIO space is organized, clean, and in working order by partnering with the GFSTL
- Use member survey results along with personal assessment and GFSTL assessment data to guide improvement of Coach/Instructor quality
- Reviews past classes via camera footage to assist in identification of excellence or gaps in delivery. Assists GFSTL in fine-tuning STUDIO schedule for optimal member usage based on member survey results and club traffic. In addition to class counts, this includes looking at STUDIO membership growth trends in each club to help determine classes to add or remove from schedule
- Provides clear and concise STUDIO experience feedback to the Product Team for each club in Utah.
- Compiles assessments into executive summary format for Executive Leadership Team to drive decision-making around product improvements and best practices to be implemented in clubs
- Coaches GFSTLs to better deliver quarterly STUDIO Trainings and helps identify potential new STUDIO Coaches/Instructors
- Well-versed in all STUDIO Products and can deliver trainings when needed to support the Fitness Product Team. Serves as a backup Myzone Programmer for STUDIO RED workout input
- Ability to clearly communicate information to Executive Leadership Team, Fitness Product Team, Regional Directors, District Managers, GMs and GFSTLs
Competencies
The competencies for successful performance in this role include, but are not limited to, the following:
- Operational business acumen
- Self-motivated with a high degree of ownership, sense of urgency, ability to problem solve, and work independently as well as collaboratively
- Strong verbal and written communications skills
- Attention to Detail
- Strong Time Management Skills
- Strong Communication Skills
- Naturally collaborative, with the desire to grow and leverage relationships
- Proficiency in Microsoft Word and Excel
- Ability to learn VASA Club Systems and Vendor Systems
MINIMUM QUALIFICATIONS
The qualifications for this position include, but are not limited to, the following:
- 2 years of experience teaching boutique fitness classes
- 1 year of management experience preferred
- Current nationally-accredited Group Fitness or Personal Training Certification required
- Undergraduate degree or equivalent work-experience preferred
- Personal interest in health, wellness, fitness, and nutrition
- 30% of travel out of state, ability to travel by car and airplane, and work on weekends
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
VASA Fitness is an Equal Opportunity Employer
Compensation: $21.50 per hour Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Salary : $22
