What are the responsibilities and job description for the Sales Engineer - SaaS healthcare position at Vastian?
About The Role
Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Our single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta.
We are seeking a highly motivated and dynamic Sales Solutions Engineer to join our team and provide exceptional product expertise for our SaaS solutions designed for hospitals and laboratories. The ideal candidate will be comfortable delivering live product demos, providing in-depth knowledge of our applications, and supporting prospective clients with technical assistance and purchasing decisions.
Benefits
In addition to a competitive base salary and performance bonus program, Vastian offers a comprehensive and very pro-employee benefits package which includes the following:
Responsibilities And Duties
Product Demos & Presentations:
Qualifications:
Vastian is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Our single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta.
We are seeking a highly motivated and dynamic Sales Solutions Engineer to join our team and provide exceptional product expertise for our SaaS solutions designed for hospitals and laboratories. The ideal candidate will be comfortable delivering live product demos, providing in-depth knowledge of our applications, and supporting prospective clients with technical assistance and purchasing decisions.
Benefits
In addition to a competitive base salary and performance bonus program, Vastian offers a comprehensive and very pro-employee benefits package which includes the following:
- Medical, dental and vision insurance
- Short- and long-term disability coverage
- Life insurance and AD&D
- Supplemental life insurance
- 401(k) savings plan
- Paid time off
Responsibilities And Duties
Product Demos & Presentations:
- Conduct live, interactive product demos for hospital and laboratory teams, showcasing the capabilities and benefits of our SaaS solutions. Tailor each demo to the specific needs of the audience, ensuring clarity and engagement.
- Develop and maintain an in-depth understanding of the product's functionality, features, and updates. Act as the subject matter expert for internal teams and customers, answering questions and providing insights into best practices.
- Collect and analyze feedback from clients during demos, training sessions, and post-implementation. Share insights with the product team to help refine features and improve the user experience.
- Collaborate with the sales team during the sales process by providing technical product information, answering client questions, and ensuring the product is positioned effectively to meet client needs.
- Stay informed about industry trends, new technologies, and customer needs in the healthcare and laboratory sectors. Understand customer pain points and help identify opportunities for product enhancements.
Qualifications:
- Bachelor's degree in related fields such as Healthcare, Life Sciences, Business, Computer Science, or Information Technology. Additional certifications in SaaS or healthcare-related fields are a plus.
- 2 years of experience as a Product Specialist, Product Trainer, or SaaS Sales Engineer, preferably within healthcare, hospital, or laboratory technology.
- Experience conducting live product demonstrations, webinars, or presentations to diverse audiences, both technical and non-technical.
- Familiarity with the hospital and laboratory environments, including workflows, processes, and regulations.
- Excellent communication, presentation, and interpersonal skills with the ability to explain complex concepts in simple terms.
- Strong customer service orientation and the ability to build lasting relationships with clients.
- Proficient in using demo tools, CRM systems (Salesforce, HubSpot), and knowledge management platforms.
- Comfort with delivering both in-person and virtual demos and training sessions.
- Enthusiastic about technology and healthcare, with a passion for helping clients achieve success.
- Strong problem-solving skills, with the ability to quickly address technical issues and provide practical solutions.
- Detail-oriented with a high level of organization and the ability to manage multiple tasks simultaneously.
- Experience with Hospital and or Lab Quality Management Systems (QMS).
- Familiarity with SaaS platforms, cloud technologies, and healthcare industry regulations (e.g., HIPAA, GDPR).
Vastian is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
