What are the responsibilities and job description for the Service Manager position at Vaughn Automotive?
Job Overview
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in vehicle maintenance and repair, exceptional customer service skills, and the ability to lead a team effectively. As a Service Manager, you will be responsible for ensuring high-quality service delivery, managing daily operations, and fostering a positive environment for both customers and staff.
Responsibilities
- Manage the daily operations of the service department, ensuring efficiency and productivity.
- Oversee service writing and customer interactions to provide exceptional service experiences.
- Conduct automotive diagnostics to identify issues and recommend appropriate repairs.
- Coordinate with technicians on vehicle maintenance tasks, including oil changes, brake repairs, and diesel engine repairs.
- Develop estimates for services needed and communicate them clearly to customers.
- Maintain accurate records of services performed and ensure compliance with industry standards.
- Train and mentor staff on best practices in customer service and technical skills.
- Monitor inventory levels of parts and supplies necessary for operations.
- Foster a positive team environment that encourages collaboration and professional growth.
Requirements
- Proven experience in automotive service management or related field.
- Strong knowledge of vehicle maintenance practices including oil change, brake repair, and diesel engine repair.
- Proficiency in auto estimating and automotive diagnostics.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Experience in sales within the automotive industry is a plus.
- Ability to transmit information clearly between customers and technicians.
- Strong leadership skills with an emphasis on team development.
- Detail-oriented with strong organizational skills.
Join our team as a Service Manager where you can make a significant impact on our customers' experiences while leading a talented group of professionals in the automotive industry.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Ability to Commute:
- Zachary, LA 70791 (Preferred)
Ability to Relocate:
- Zachary, LA 70791: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000
