What are the responsibilities and job description for the Entry Level Customer Representative position at VBI Group?
VBI Group is looking for enthusiastic individuals to join our team as Entry Level Customer Representatives. This role plays a key part in supporting customer interactions, strengthening relationships, and contributing to overall business development within the telecommunications sector. You’ll be on the front lines of customer engagement—delivering exceptional service, promoting connectivity solutions, and gaining the tools you need to grow into a leadership path.What the Role Looks Like
You’ll be working closely with customers to understand their needs, provide product and service education, and assist in managing accounts from start to finish. With hands-on experience in customer support, sales communication, and account coordination, this position offers a strong foundation in professional customer management.
Entry Level Customer Representative Responsibilities
- Customer communication: Engage with individuals directly to answer business questions, guide sales decisions, and deliver product insight
- Service and sales coordination: Help customers manage account changes, service updates, and sales product activations
- Sales support: Assist in promoting sales services and contribute to hitting outreach and performance goals
- Account activity: Track key business details, follow up on sales inquiries, and help maintain accurate customer records
- Team collaboration: Work with sales leadership to refine messaging and support customer satisfaction
- Business learning: Develop skills in outreach, negotiation, and service management in a fast-moving environment
What We’re Looking For:
- Strong communication skills and a natural ability to connect with people
- Highly organized and able to manage multiple tasks and follow-up requests
- Motivated, adaptable, and excited to contribute to a growing business
- Professional attitude with a genuine interest in customer service and sales
- Prior experience in retail, sales, or customer support is helpful but not required
What You’ll Get:
- Weekly pay and bonus opportunities
- Mentorship in sales execution, customer engagement, and business operations
- Advancement potential into account management and business leadership roles
- Recognition for your contributions and direct access to team leadership
- A collaborative work culture focused on growth, sales performance, and business excellence
Job Type: Full-time
Pay: $42,500.00 - $59,400.00 per year
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $42,500 - $59,400
