Surgery Scheduling Coordinator

Job Description

Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Scheduling Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will :

• Coordinates follow up for additional prostate imaging / procedures
• Answers incoming phone calls of patients and referring MD’s to schedule Tulsa procedures including all pre-operative procedures.
• Obtain screening information and medical history of patients scheduled for Tulsa procedures.
• Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Contacts referring MD to obtain referral / authorization prior to appointment date.
• Notifies appropriate team member on patient’s arrival for Tulsa procedures.
• Inform technologist and radiologist of special circumstances or accommodations needed for Tulsa procedures such as a patient who is extremely anxious or a patient taking blood thinners.
• Provides patient Tulsa procedure appointment time, orientation, prep, after care instructions.
• Collects and logs all payments and fees associated with the Tulsa procedures.
• Assists radiologist with providing patients appropriate orientation for Tulsa procedure preparatory and safety protocols.
• Responds to patient’s questions and concerns, and refer to supervisor when necessary, in an expedient manner.
• Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant.
• Coordinates with the Tulsa technologist and performing radiologist, urologist, and anesthesiologist for timely and effective care of patients
• Contacts patient next day after Tulsa procedure to follow up
• Obtains proper authorization and identification prior to release of confidential medical records and / or pathology results.
• Uses clerical skills (e.g. filing, organizing, process incoming mail etc).
• See that outside images and reports are obtained for radiologist review Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are :

To Ensure Success in This Role, You Must Have :

corpwest