What are the responsibilities and job description for the Client Service Representative position at VCA Animal Hospitals?
VCA North Idaho Animal Hospital is seeking a veterinary client service representative to join our practice in Sandpoint Idaho. We are a five-doctor practice that is AAHA accredited and Fear Free certified.
What makes VCA North Idaho Unique?
We are the dream team you are looking for, and culture is our number one priority for all of our associates. Supporting each other in a positive manner has been our success. We see a variety of species; all small animals including avian, pocket pets, reptiles and of course, the back yard pet chicken. We offer our clients acupuncture, therapeutic laser, behavior training and consultation, dentistry, advanced ultrasound imaging, reproduction, echocardiogram, and orthopedic services. We are a full service veterinary hospital from nose to tail.
We are the original Fear Free hospital where it all started and proud to be AAHA accredited. Our hospital has some amazing longevity, rarely found in veterinary medicine. VCA North Idaho is where you can find a home!
Balance of work and life is our focus for our associates a happy practice makes happy pets. As a member of the VCA North Idaho team, you will support the medical team by creating a low stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent by delivering an outstanding client experience so we can provide exceptional care to every patient.
The average work week of 30-35 hours with the occasional rotating weekend. We are open from Monday through Friday 7:30am to 5:30 pm, Sat 8:00am to 3:00pm. Applicants need to be cheerful, friendly and open to learning new things. With clear communication skills, proactive approach, and comfortable around animals or interested in a new career opportunity. We will provide the knowledge and training for this industry.
Benefits of joining the VCA North Idaho Team!
We are passionate about supporting Veterinary Professionals and are committed to your continuing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary career has to offer. At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve.
Below are some of the many benefits of joining the VCA team for full-time associates (part-time benefits may vary)!
- Competitive wages
- Paid vacation (2 weeks in 1st year), sick time, and holiday pay
- Free mental health sessions (Lyra) and wellness subscriptions (Head Space)
- Referral bonuses
- Medical, dental & vision insurance for you and your family
- Health saving account, and Flexible spending account
- Generous pet care discounts plus discounts on Mars, Royal Canin, Hills, and more
- Life, long, and short-term disability insurance (company paid)
- Paid parental leave for new parents
- 401(k) (company match)
- Access to the people and financial resources of a large veterinary community
- Opportunities for growth and leadership roles at VCA, Mars, and other divisions of Mars
- Dedicated onboarding and development support
- Associate-led equity, inclusion, and diversity groups
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Free Continuing Education through our online WoofU
- Tuition support and sponsorships
Ready to grow with a collaborative and supportive team? We look forward to getting to know you.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
