What are the responsibilities and job description for the Veterinary Assistant position at VCA Animal Hospitals?
Why We Need You
As the face of VCA Baring Blvd, the Veterinarian Assistant sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.
In this position you will be supporting our Doctors by creating a positive, low-stress atmosphere for our clients and patients. The Veterinarian Assistant is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
• Maintaining medical records.
• Preparing surgical suite and surgical patients.
• Filling prescriptions.
• Performing laboratory work and diagnostic imaging.
• Providing compassionate care and a home away from home for boarded and hospitalized pets.
At VCA, Baring Blvd your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
• You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600 boarded specialists.
• You will sharpen your skills—and even learn some new techniques—and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
