Financial Aid Coordinator

Job Title: Financial Aid Coordinator

Department: Finance Date: April 25, 2025

FLSA: Non-Exempt Work Location: Auburn Campus

Employee Category: Classified Staff Work Schedule: M-F, 8:00am –5:00pm

Reports to: Director for Financial Aid Percent Employment: 100%

Direct Reports: N/A

I. Job Summary:
The candidate will serve as the primary on-campus contact for current and
prospective students at the VCOM Auburn Campus (VCOM AC). The individual
will deliver financial aid information to prospective students, primary contact for
OMSI and OMSII students, process SAIG transmissions, review ISIR and financial
aid application records, run packaging routines and distribute financial aid
notifications and awards, and process loan records. The candidate must be capable
of performing all basic day-to-day office operations successfully. The individual will
additionally process Cost of Attendance Appeals, including Dependent Care
Expenses and Medical Expenses, perform R2T4 calculations.

II. Job Duties:
1. Disseminate information about sources of financial aid and the VCOM financial

aid process to current and prospective students at the VCOM AC and respond
to inquiries by telephone and email.

2. Process SAIG transmissions.
3. Assist campus Financial Aid Director with financial aid preparation efforts for

the start of a new academic year.

4. Review ISIR and financial aid application records at the VCOM AC.
5. Run packaging routines for VCOM AC students and prepare financial aid award

notifications for each student.

6. Process student loan records through ELMNet and COD.
7. Process Cost of Attendance Appeals, including Dependent Care Expenses and

Medical Expenses.
8. Perform R2T4 calculations for suspended, withdrawn, and dismissed students.
9. Process cash deposits.
10. Assist with special projects upon request from Assistant Vice President for

Student Financial Services.
11. Assist with campus-wide events, as determined by the Assistant Vice President

for Student Financial Services, or the Dean of the Auburn Campus.
12. Will cross-train with campus Financial Aid Director on key duties to ensure

continuity when they are away from the office.
13. All other duties and responsibilities assigned by the

campus Financial Aid Director, Associate Vice President for Finance, or
the Dean of the Auburn Campus.

III. Required Qualifications:
Education: Bachelor’s degree or equivalent
Licensure or certification: none required

Minimum experience: Two years of experience in a financially related position,
preferably in Financial Aid at a comparable college or university

Other skills important to this position:

• Basic knowledge of financial aid regulations that pertain to medical schools

• Strong customer service and public relations skills

• Excellent interpersonal and communications skills

• Strong teamwork principles

• Strong analytical and organizational skills

• Commitment to VCOM values and Business Office Division goals

• Computer proficiency, including Microsoft Office Suite. The individual will also

Preferences may be given to candidates who have the following skills or attributes.

• Prior financial aid experience of more than five years

• Knowledge of PowerFAIDS, Banner, PeopleSoft, Anthology Student or other

• Knowledge of the Department of Education’s EDconnect and Direct Loan

• Presentation skills using PowerPoint software

• Experience counseling graduate students with significant loan balances

• Experience teaching financial literacy, debt management, and/or budgeting

• Experience delivering individualized financial counseling
  

The successful candidate will be subject to a criminal history background check.

Regular, reliable, and predictable attendance is an essential function of the job.

IV. Working Conditions and Efforts: The physical demands and work environment
characteristics described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

Physical demands: While performing the duties of this job, the employee will be
occasionally required to sit; use hands and vision for office equipment, such as
computers; talk or hear; and handle moderate telephone usage. The employee must
occasionally lift and/or move up to 30 pounds.

Work environment: Office environment. Outside travel required 5% of time. The noise
level in the work environment is usually minimal.

This position is classified as a non-exempt position because it does not require
that the candidate/employee exercise independent judgment and discretion
regarding matters of significance.

Employment with VCOM is “at-will”. This means employment is for an
indefinite period of time and it is subject to termination by the employee or by
VCOM, with or without cause, with or without notice, and at any time. Nothing
in this position description or any other policy of VCOM shall be interpreted to

be in conflict with or to eliminate or modify in any way, the “at-will” employment
status of VCOM employees.

V. VCOM core values: The employee is expected to adhere to all VCOM policies. As the

environment is a professional college, VCOM faculty / staff are expected to dress and
behave in a professional manner at work. VCOM faculty / staff are expected as VCOM
employees, to be a person who obeys all laws and professional expectations of an
upstanding citizen of the community. VCOM expects all employees to maintain a
positive attitude in all working relationships with all VCOM departments, employees,
medical students, prospective medical students, interns, and residents and to treat all
other engaged in the duties of the employment, with mutual respect.