Enforcement and Safety Officer

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All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Job Code 29221 Recruitment Pool All Applicants Posting Number req7149 Unit Parking and Transportation Services Department Parking and Transportation Services Department Website Link https://parking.vcu.edu/ Location VCU Address 907 Floyd Ave, Richmond, VA 23284 USA Duties & Responsibilities

Summary

VCU has an exciting opportunity for an Enforcement and Safety Officer in VCU's Campus Enterprises for their Parking and Transportation Services unit.

The Enforcement and Safety Officer enforces and monitors all VCU Parking and Transportation decks, lots, and other facilities and locations; provides assistance to subscribers, visitors, and our surrounding community partners; ensures compliance with University, state, and federal policies and that all Operations' services are delivered efficiently, reliably, and with service excellence to the VCU and VCU Health System communities.

Responsibilities Include But Are Not Limited To

• Patrols all assigned facilities and properties daily to help ensure the safety of all patrons
• Acts as point of contact with the VCU police, MCVH Security, and other public safety agencies to implement the University's comprehensive safety plan when supervisor is not available
• Daily inspections of all assigned facilities and properties to ensure the cleanliness of those properties and reports any issues found
• Provides uniform interpretation and enforcement of parking regulations as trained
• Collects and reports vacancy counts for selected parking facilities daily to Enforcement Safety Supervisor
• Works with deck staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by supervisor
• Systematically monitors decks to ensure subscribers are afforded parking at their assigned location
  
  

Qualifications

Minimum Hiring Standards

• High School diploma or GED or equivalent required
• Valid Driver's License with a good driving record of 0 or points
• Satisfactory completion of criminal history background check required
• Ability to successfully complete all training
• Possess excellent customer service skills
• Must be available to work a flexible schedule that may include weekends, holidays, and shift work
• Ability to interact with coworkers to accomplish the goals of the department and possess the ability to handle multiple incidents simultaneously, set priorities, and professionally and calmly handle stressful situations on a daily basis
• Basic computer and time management skills required
• Must be able to lift 50 lbs
• Demonstrated experience working in and fostering an environment of respect, professionalism, and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU
  
  

Preferred Hiring Standards

• Previous customer service experience preferred
• Demonstrate good written and verbal communication skills
• Knowledge to perform basic maintenance and operation of pertinent equipment
  
  

Required Licensure/Certifications

• Valid Driver's License with a good driving record of 0 or points
  
  

Physical And Cognitive Requirements

Physical Demands & Activities

Light Lifting (<20 lbs): Essential

Moderate Lifting (20-50 lbs): Essential

Heavy Lifting (>50 lbs): Marginal

Pushing/Pulling: Essential

Standing: Essential

Sitting: Essential

Repetitive Motion: Essential

Walking: Essential

Climbing: Essential

Reaching: Essential

Bending: Essential

Environmental Conditions

Extreme heat/cold: Essential

Extreme Noise: Essential

Vibrations: Essential

Fumes: Essential

Mists/gases: Essential

Emotional Demands

Fast pace: Essential

Average Pace: Essential

Multiple Stimuli: Essential

Intense Customer Interaction: Essential

Frequent Change: Essential

Mental/Sensory Demands

Memory: Essential

Reasoning: Essential

Hearing: Essential

Reading: Essential

Analyzing: Essential

Logic: Essential

Verbal Communication: Essential

Written Communication: Essential

Salary Range: $37,200

Work days/hours: Monday - Friday, 2:00pm-10:30pm

ORP Eligible: No

VCU Slotting: Parking Ambassador FM 1 (29221)

FLSA University Employee Job FTE 1 Exemption Status Non-Exempt Restricted Position No E-Class UF - University Employee FT Job Category University Employee ORP Eligible No Salary Range $37,200 Compensation Type Salaried Target Hire Date 4/25/2025 Contact Information for Candidates

Documents Needed to Apply Resume