Enrollment Coordinator

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All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Job Code 10121 Recruitment Pool All Applicants Posting Number req6847 Unit College of Humanit and Sciences MBU Department Office of Student Services, College of Humanities and Sciences Department Website Link https://students.chs.vcu.edu/office-of-student-services/ Location VCU Address 827 West Franklin Street, Richmond, VA 23284 USA Duties & Responsibilities

Summary

The Enrollment Coordinator in the Office of Student Services in VCU’s College of Humanities and Sciences will establish relationships with students, parents, and counselors who have shown interest in learning more about undergraduate programs in the College of Humanities and Sciences. This position serves a critical role in achieving VCU’s enrollment goals.

The VCU job series for this position is Student Recruiter in the Academic and Faculty Affairs job family. For more information, please see the VCU Human Resources’ Job Family and Salary Ranges site at https://hr.vcu.edu/hr-partners/user-access-guides--training/compensation-and-hiring/university-compensation-plan/job-families-and-salary-ranges/.

VCU combines learning, research, creativity, service and discovery with a commitment to inclusive excellence. Ranked by U.S. News as one of the 30 “most innovative” public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs. Here your success is supported, and your career can thrive.

VCU is committed to hiring veterans! VCU will add your military years of service to our leave plan. This may provide veterans with an increased leave accrual!

Job Specific Duties

The enrollment coordinator will represent the College at university events like receptions, open houses, and other admitted student programming. This person will coordinate and conduct information sessions and on-campus visits with prospective students and families to provide information about the College, programs/majors, admissions processes, and university policies and procedures. They will be responsible for leading an ambassador program for undergraduate students across majors/programs in the College. The person in this role will routinely interface with University officials on admissions/recruitment issues, handle assignments timely, and make decisions independently with minimal guidance from the supervisor.

Core Responsibilities

• Undergraduate Student Recruitment
• Work alongside the Recruitment Coordinator to support and further all undergraduate recruitment and admissions-related efforts.
• Establish relationships with students, parents, counselors, and teachers interested in learning more about undergraduate programs in the College of Humanities Sciences
• Meet in-person and virtually with prospective and admitted students and their guests to provide information about the school, admissions process, curriculum, and more.
• Coordinate and execute on-campus recruitment and yield events: open houses, preview days, high school visits, information sessions, and other recruitment-related activities with prospective and admitted students.
• Travel to university admissions-sponsored recruitment and yield events each semester. Current areas include Northern VA, VA Beach, Maryland, North Carolina, Pennsylvania, and New York, and areas may expand.
• Utilize Slate CRM for visit and event registration and tracking, email campaigns, maintaining all student inquiry information, data collection, and more.
• Conduct call and email campaigns at various points in the admissions cycle, including students who have been admitted but haven’t accepted, students who have submitted an application but are missing materials, and more.
• Student Ambassador Advising
• Serve as primary Advisor for Rambassador program
• Work with ambassadors and Communications to produce relevant social media content
• Coordinate with other student organizations within the College of Humanities and Sciences
• Other Duties – The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  
  

Qualifications

Minimum Qualifications

• Strong organizational skills
• Experience working with high school and/or college aged students
• Excellent oral, written, and interpersonal communication skills
• Demonstrated excellence in public speaking and interaction skills
• Strong comfort level with making presentations to small and large groups
• Ability to work in a fast-paced environment
• Demonstrated ability to prioritize work and handle multiple tasks simultaneously
• Responsible, mature, self-starter with good judgment and the ability to handle sensitive/confidential matters are essential qualities
• Excellent critical thinking skills and ability to work with a diverse population
• Demonstrated ability to work independently with minimal supervision
• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU
• Tech savvy with the ability to use common office software applications (MS Office, Google Suite, virtual conference applications, database skills, etc.)
• Ability to work outside traditional work hours, including periodic evenings and weekends.
• Occasional overnight travel.
• Bachelor’s degree or equivalent combination of education and years of experience
  
  

Preferred Qualifications

• Experience in college admissions, recruitment, or marketing
• Knowledge of admissions/recruitment procedures
• Experience with admissions/recruitment CRM, Slate preferred
• Experience using social media as a marketing tool
  
  

Job Specific Physical And Cognitive Requirements

Physical Demands

Lift lifting (<20 lbs.): marginal

Standing: marginal

Sitting: essential

Repetitive motion: essential

Walking: essential

Climbing: essential

Reaching: essential

Bending: essential

Emotional Demands

Fast pace: essential

Average pace: essential

Multiple stimuli: essential

Intense customer interaction: marginal

Frequent change: essential

Mental/Sensory Demands

Memory: essential

Reasoning: essential

Hearing: essential

Reading: essential

Analyzing: essential

Logic: essential

Verbal communication: essential

Written communication: essential

FLSA University Employee Job FTE 1 Exemption Status Non-Exempt Restricted Position No E-Class UF - University Employee FT Job Category University Employee ORP Eligible No Salary Range $45,000 to $55,000 Compensation Type Salaried Target Hire Date 3/25/2025 Contact Information for Candidates

Krista Scott

scottkn3@vcu.edu

Documents Needed to Apply Required: resume and a list of three professional references with their contact information. Optional: cover letter