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IT Support Analyst

VDart Inc
Nashville, TN Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/17/2025

Job Description

Job Description

Position : IT support Analyst

Location : Nashville, US-37238

Duration : Contract

Job Description

Your expertise

  • Bachelor's degree in computer science or related field
  • 2-3 years hands-on experience with UNIX, SQL and MS Office products
  • Experience with Business Intelligence Software (like MicroStrategy, PowerBI. etc.) is a plus
  • Azure Cloud knowledge is highly desirable
  • Experience with monitoring solutions, preferably Big Panda, AppDynamics and / or Splunk
  • Use of or knowledge of automation tools like Automation Anywhere or IP center a plus
  • Proficient with tools such as ServiceNow, Confluence, JIRA and batch scheduling tools like Autosys
  • Ability to solve complex issues, good at problem statement analysis and solution design thinking
  • Track record of building good relationships with IT stakeholders and business partners
  • Solid working knowledge of ITIL

You are

  • Confident communicator and have excellent command of both written and spoken English
  • Able to accommodate periodic on-call and out-of-hours duties
  • Flexible, hands-on, and proactive

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