What are the responsibilities and job description for the Deskside Support position at VEAH Consulting Services Pvt. Ltd.?
L2 Desk Side Support
Blue Springs, MS
Onsite and fulltime
JD:
Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.Physically fit to walk through large areas.Ability to work after hours and weekends if necessary or required by the customer.Knowledge using ServiceNow as the ticketing tool.Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.Analyze, resolve, respond to, and document end user inquiries.Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools.Troubleshoot operating system issue. connection issues with LAN/WAN.
Job Type: Contract
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 7 years (Preferred)
- Desktop support: 7 years (Preferred)
- LAN: 7 years (Preferred)
- ServiceNow: 7 years (Preferred)
Work Location: On the road
Salary : $50,000 - $60,000
