Operations Support III

Job Summary: Engineering and technical support to Naval Information Warfare Center (NIWC) Atlantic for the USCG Integrated Product Team (IPT).  This support primarily includes the engineering, integration, and technical services required to outfit Coast Guard cutters with C5I systems. Additionally, support includes integration and technical support for standalone shipboard systems. Scope of work includes program, engineering, technical, drafting, training, logistics, procurement, intelligence and operations support services for designated C5I systems onboard National Security Cutter (NSC), Polar Security Cutter (PSC), Offshore Patrol Cutter (OPC), Fast Response Cutter (FRC), Medium Endurance Cutters (WMEC), and other afloat, mobile and shore platforms. 

Requirements:  

•  Top Secret Clearance required

Education and Experience:

• Bachelor's degree
• Seven (7) years of experience providing daily analytical and program management support to senior level executives.
• Experience providing advice and technical assistance in the preparation of annual budgets; measuring organizational performance; assessing the effects of various programs and  policies on the budget.

Essential Duties: 

• Resolve complaints or answer questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Recruit, interview, and select employees.
• Interpret and communicate work procedures and company policies to staff.
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
• Train or instruct employees in job duties or company policies or arrange for training to be provided.
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

• Coordinating responses to technical specification and guidance documents related to credentialing and identity management.
• Provides statistical (descriptive) analysis as required and ad hoc reporting to senior officials as required.
• Lead small and medium sized projects as required.
• Responsible for overseeing event preparation and correspondence support for key industry events, supporting change/transformation efforts (i.e., Gap analysis, stakeholder interviews, situational reports, etc.) for large programs

Knowledge, Skills and Abilities

• Technical expertise in relevant systems, methodologies, and tools applicable to the industry
• Project management skills, including planning, scheduling, budgeting, and resource allocation to ensure successful completion of projects
• Ability to analyze complex issues, develop creative solutions, and apply sound judgment to resolve challenges
• Strong communication skills, both written and oral, for effectively conveying information to stakeholders and team members, including report writing and presentations
• Attention to detail to ensure accuracy in documentation, processes, and deliverables while adhering to industry standards and best practices
• Knowledge of relevant regulations, policies, and procedures to ensure compliance with legal and industry requirements
• Financial management skills, including budgeting, cost control, and forecasting to ensure projects are completed within financial constraints
• Experience in creating, reviewing, and validating documentation, proposals, and reports to ensure alignment with project goals and stakeholder expectations
• Flexibility and adaptability to adjust strategies and processes in response to changing project demands and environments

Vector CSP, LLC is an Equal Opportunity Employer. We do not discriminate in employment decisions based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other legally protected status. We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. EOE AA/M/F/D/V.

For assistance, please contact our Human Resources Department by telephone at (252) 337-5120 or by email at human.resources@vectorcsp.com.

We offer Medical, Vision, LTD, STD, Life Insurance, Dental, 401K, PTO, and Tuition Reimbursement to those who qualify.

Like us on Facebook, https://www.facebook.com/VectorCSP/ & follow us on LinkedIn, https://www.linkedin.com/company/vectorcsp/