What are the responsibilities and job description for the Sales Administrator position at Vector Technical, Inc.?
Our client, a manufacturer of highly engineered mechanical components in the Mentor / Painesville area, is seeking the right person to fill the role of a Sales Administrator with their company.
1st Shift
Competitive pay!
Call Allison at 440-946-8800 to discuss this competitive salary!
Responsibilities :
Processes customer inquiries and correspondence on complaints, deliveries, terms and conditions, service and other relates matters.
Process customer quotes requests, per prevailing price polices, and process purchase orders.
Responsible for ensuring contract review is completed and orders are acknowledged to customers.
Maintains the sales department files including customer files, inspection reports, product files cost folders and other related files.
Assures that customers receive efficient and courteous service.
Researches and resolves customers’ disputes and problems within established guidelines.
Acts as a liaison between the customer and various company departments.
May maintain records and prepare reports.
In addition, responds to customer requests for quotes, availability of stock, and expected delivery times.
Has thorough knowledge of product / service.
Complies and conducts business in accordance with all applicable laws and regulations.
Promotes ethical behavior by acting with honesty and integrity.
Preferred Education :
High school degree or equivalent. Preferred Experience :
Experience with commercial and military aerospace terms and conditions is desirable.
Two (2) to three (3) years of experience in customer support.
Experience with contract administration is desirable.
Experience with Microsoft Office and knowledge of manufacturing operating systems required.
US Person eligible to work in the US (US Persons include US Citizen, permanent US resident, asylees and refugees). Benefits :
401k
Vision
Medical
Dental
Vacation Time
