Medical Administrative Assistant

Role Summary
The Administrative Assistant Senior Representative plays a key role in supporting Behavioral Operations by performing advanced administrative tasks. This includes new hire onboarding ticket submissions, manual letter creation, correspondence processing, system-generated letter requests, data entry, reception line coverage, and various administrative projects.
Major Duties & Responsibilities

• Manage tasks assigned to the NOA Requests Outlook mailbox and NOA TruCare queue.
• Handle incoming calls via the switchboard and route them to the appropriate call teams.
• Process and prepare daily system-generated and manual letters for mailing.
• Sort and organize incoming Behavioral Operations mail and packages.
• Complete additional administrative tasks and projects as assigned.
• Participate in meetings to stay updated on changes affecting the administrative team.

Qualifications & Requirements

• Education: High school diploma or GED required; business school or related training preferred.
• Experience: Minimum of three (3) years of administrative experience, preferably in the insurance industry.
• Technical Skills:
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to learn and adapt to new applications efficiently.
• Soft Skills:
• Strong organizational, communication, and interpersonal skills.
• Attention to detail and ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Ability to exercise sound judgment when interacting with internal and external staff.

Job Types: Part-time, Contract

Pay: $21.18 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Bloomington, MN 55155 (Required)

Ability to Relocate:

• Bloomington, MN 55155: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $30