What are the responsibilities and job description for the Application Support Engineer position at VeeRteq Solutions LLC?
Salt Lake City, UT
Our challenge
We are seeking a skilled Application Support Developer with a strong background in Database, Unix and Java (debugging and support) to join our team. The ideal candidate will have a deep understanding of Database, Unix and Support tools like Autosys, Splunk, cronjob etc. Candidate should be a strong team player and comfortable working as an individual contributor as well.
The Role
Responsibilities
You are:
Our challenge
We are seeking a skilled Application Support Developer with a strong background in Database, Unix and Java (debugging and support) to join our team. The ideal candidate will have a deep understanding of Database, Unix and Support tools like Autosys, Splunk, cronjob etc. Candidate should be a strong team player and comfortable working as an individual contributor as well.
The Role
Responsibilities
- Provide technical support for application issues, ensuring timely resolution and minimal disruption to business operations.
- Monitor application performance across various environments, identifying and resolving issues proactively.
- Collaborate with development teams to troubleshoot and resolve application defects and performance issues.
- Manage database queries and optimizations in Sybase or similar databases to support application functionality.
- Participate in application deployments and upgrades, ensuring proper implementation and adherence to best practices.
- Develop and maintain technical documentation, including troubleshooting guides, system configurations, and process workflows.
- Work closely with cross-functional teams to gather requirements and implement solutions that enhance application performance and user experience.
- Conduct root cause analysis on incidents, implementing corrective actions to prevent future occurrences.
- Stay updated on industry trends and emerging technologies to continuously improve support processes and services.
You are:
- 3 years of experience in application support, preferably within the financial services sector.
- Proficiency in Java programming and understanding of object-oriented design principles.
- Strong experience with Unix/Linux operating systems, including shell scripting and system administration.
- Hands-on experience with Sybase or similar relational database management systems (RDBMS).
- Familiarity with application monitoring tools and performance tuning techniques.
- Excellent analytical and problem-solving skills, with the ability to work under pressure.
- Strong communication skills, both verbal and written, with the ability to interact with technical and non-technical stakeholders.
- Ability to work independently as well as in a team-oriented environment.
- Experience with financial applications or trading systems.
- Knowledge of DevOps practices and tools.
- Familiarity with cloud technologies and services.
