What are the responsibilities and job description for the Delivery Manager/Scrum Master position at Vega Consulting Solutions, Inc?
Vega is Hiring! We are staffing a Delivery Manager position for our prestigious, NYC based client. This is a full-time position located in Mid-Town Manhattan. Our client offers flexible workplace policies that can accommodate candidates traveling to the NYC office location, 2 days per week. Candidates must be located in Tri State area. and eligible for direct perm employment.
(Not open to C2C or 3rd party Vendors).
Job Description:
Delivery Manager must be adaptable, detail-oriented servant leader with a technical background, to help cross-functional teams deliver results efficiently. The Delivery Manager will be required to perform various roles such as ScrumMaster, Program Manager, or Project Manager. Must have a strong track record of resolving, moving impediments out of the teams way, managing risks, and chasing dependencies to enable Agile teams to work together.
As an experienced Delivery Manager, the candidate will be required to work on several product teams supporting cutting-edge technology capabilities, including customer databases, middleware, analytics platforms, a CRM system, AI platforms, and customer-facing applications. The selected candidate will promote Agile values at every opportunity. Your teammates will rely on your expertise and flexibility to iteratively improve their work practices in a high-performance company culture.
Responsibilities:
- Serve as a ScrumMaster or Kanban facilitator on cross-functional product teams
- Serve as a Program Manager to coordinate technical and non-technical work streams toward a common goal
- Occasionally serve as a Project Manager when iterative methods are not well-suited to the objective
- Identify and resolve impediments, resolve conflicts, and escalate when needed
- Manage dependencies between teams
- Proactively identify and manage risks
- Minimize meetings, but when they are needed, ensure they have clear agendas, include the right people, and are run efficiently with assigned next steps
- Hold team members, stakeholders, and vendors accountable to meet high-integrity commitments
- Protect teams from distractions
- Coach teams to improve collaboration and outcomes
- Administer Jira projects, automations, and reports to improve transparency and efficiency
- Adapt and refine delivery practices for each team, standardizing when appropriate
Job Requirement:
- 3 years of experience as a ScrumMaster on front-end and back-end application development product teams
- 2 years of experience as a Program Manager across multiple cross-functional project/product teams
- Experience managing vendors
- Proficiency in Jira administration, including JQL-based reporting and automations
- Certified ScrumMaster (CSM), Professional ScrumMaster (PSM), PMI Agile Certified Practitioner (PMI-ACP), or similar credential
- Highly organized and detail-oriented
- Proactive, curious, adaptable, self-motivated, quick to learn
- MUST HAVE EXCELLENT written and verbal communication skills
- Very strong facilitation and problem-solving skills
