Client Services Representative

Are you a driven and ambitious individual looking for career advancement in business management? We are seeking a Client Services Representative who is eager to learn and grow within a team-oriented environment. As a Client Services Representative, you’ll be a part of a team that specializes in project management, customer relationship management (CRM), and market research, with an emphasis on customer acquisition and sales support. We are trusted by world-renowned brands in the telecommunications industry that back us in uplifting their brand awareness. In this role, you will work closely with our management team to help our clients boost their market share by acquiring customers through direct, face-to-face interactions. You will also learn how to analyze market trends, develop business strategies, and contribute to our efforts to sell a range of products and services tailored to client needs. Our commitment to our clients is as important as helping our interns gain career advancement.

The Client Services Representative role offers more than just a learning experience, it’s the key to career advancement within our company. We are committed to your professional growth and will provide you with the tools, mentorship, and real-world business applications needed to refine your leadership skills and build a strong foundation for a successful career in business management. Our innovative company culture fosters an environment where interns feel comfortable seeking help, receiving guidance, and accessing numerous networking opportunities, all supporting their career advancement.

If you’re ready to take on challenges, make an impact, and grow with a forward-thinking company, we’d love to hear from you!

Client Services Representative Day-to-Day:

• Analyzing campaign data and recommending innovative methods, procedures, or organizational changes to enhance customer satisfaction and improve overall efficiency
• Implementing sales techniques directly with customers in face-to-face settings to effectively promote and sell our client’s products and services
• Assisting with the development and execution of sales strategies aimed at increasing customer acquisition and expanding our client’s reach
• Supporting customer relationship management (CRM) efforts, ensuring that every customer interaction results in high levels of satisfaction and loyalty
• Attending meetings where we discuss areas for improvement in campaign performance and develop strategies to boost brand awareness and customer engagement
• Seeking mentorship from team leads and managers to acquire essential business management skills, while also focusing on personal development and career advancement

Client Services Representative Requirements:

• Prior experience in customer service, sales, client services, or a related role preferred
• Strong time management skills with the ability to prioritize tasks and meet deadlines
• Proficient in problem-solving with a confident approach to providing creative solutions for both campaign challenges and customer needs
• Effective communication skills for engaging with customers, collaborating with other Client Services Representatives, and interacting with management
• A willingness to learn, adapt, and receive constructive feedback daily to continually improve performance and ensure ongoing career advancement

Client Services Representative Perks:

• Set schedule with consistent full-time hours
• Traveling opportunities within the US and internationally
• Opportunities to earn incentives and bonuses
• Personalized letters of recommendation, supporting your future career endeavors
• Career advancement into a team lead or management position

Job Type: Full-time

Pay: $800.00 - $1,150.00 per week

Benefits:

• Professional development assistance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Columbia, MD: Relocate before starting work (Required)

Work Location: In person

Salary : $800 - $1,150