What are the responsibilities and job description for the Front Desk Representative & Medical Assistant position at Vein Guys?
Responsibilities:
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Check in/out patients.
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Assist physicians in providing quality care to patients.
- Completes all documentation for observation, planning, and evaluation of care provided to patients, including orders by physicians. Performs other position related duties as assigned.
- Maintains open lines of communication between staff, as well as management, physicians, and patients.
- Acts on patient’s behalf to assure patient rights.
- Acts on First Aid knowledge in emergencies.
- Reports immediately to designated OSHA Safety Officer any exposure or incident reports.
- Follows facility and OSHA safety rules and procedures while on assignment, following Blood Borne Pathogens, and Universal Precautions. Is aware of safety issues, accomplishing responsibilities in a safe manner, reinforces good safety practices displayed by other staff members. Maintains comfortable, orderly, safe and clean environment for patients.
- Upholds HIPPA regulations. Is able to maintain confidentiality of information. Reports any HIPPA noncompliance issues to the appropriate person.
- Performs Preoperative appointments when physician is in the office. Assists in relevant teaching for patient and family. Answers any questions to ensure they understand all instructions.
- Performs clinical care as needed, which can include dressing wounds, and performing routine laboratory tests as needed. (i.e., urine pregnancy testing, fasting blood glucose tests)
- 1 year experience in a physician's office
- 1 year experience taking Vital Signs, (Preferred)
- Work 2 days in Nashville and 2 days in Clarksville
- Certified Medical Assistant Certification, (Preferred)
- EMR system experience, (Preferred)
- Experience with Azalea is a plus
- 401(k
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein
