Technical GTM (pre and post sales)

What you’re signing up for

Role

As a Technical GTM team member at Vellum, you’ll play a critical role in demonstrating the value of our platform to prospective customers and ensuring a smooth technical evaluation process. You’ll be working closely with our CEO Akash, Sales, Engineering and Marketing teams to:

• Run compelling product demos
• Own and refine Vellum’s demo process, ensuring prospective customers experience the full power of our platform.
• Tailor demos to specific use cases and customer needs, clearly articulating the value of Vellum’s features.
• Build proofs of concept (PoCs) and prototypes
• Work closely with prospects to understand their pain points and prototype solutions for them using Vellum.
• Showcase how Vellum can integrate with their AI development efforts
• Support technical evaluations and onboarding
• Guide customers trials, helping them implement and test Vellum effectively.
• Address technical concerns, troubleshoot issues, and effectively onboard new users.
• Create technical enablement materials
• Develop demo scripts, how-to guides, and use case documentation to streamline future sales cycles.
• Work with Marketing to create technical content that highlights Vellum’s capabilities.
• Act as a bridge between customers and product development
• Relay customer feedback to the Product and Engineering teams to influence roadmap priorities.
• Help refine our documentation based on feedback from customers.
  

Who we’re looking for

• You have a strong technical background, with at least 3 years of experience as a software engineer, solutions engineer, or sales engineer.
• You have experience with LLM applications and are comfortable discussing AI/ML concepts with technical stakeholders.
• You enjoy working directly with customers and have strong communication skills—you're comfortable explaining technical concepts to both engineers and business leaders.
• You’re adept at building quick prototypes, writing scripts, and debugging issues in real-time.
• You thrive in a fast-paced, dynamic startup environment and are excited about the opportunity to help shape the sales engineering function at Vellum.
• [Bonus] You’ve worked with AI/ML developer tools and understand the challenges of building production-ready AI applications.
• [Bonus] You have experience with frameworks like LangChain, LlamaIndex, or vector databases.
  
  

Working at Vellum

• We’re laser focused on helping companies bring AI into production and providing real value. Decision making is simple: if what we do allows more users to bring AI to production, then we do it!
• Don’t just cut corners – cut the right corners. What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time doing something, imagine how much more can be done with the rest of your time!
• Everyone is a 1000x team member when they’re passionate about the problems they’re solving and love the people they’re working with
• Because we trust each other, we can move fast and have fun doing it 😄