What are the responsibilities and job description for the HR Benefits Specialist - (Hybrid in Holland, OH) position at Velocity A Managed Services Company?
General Summary
We are seeking a knowledgeable and detail-oriented Benefits Specialist to manage and administer Velocity’s employee benefits programs. The ideal candidate will have a strong understanding of various benefit plans, excellent communication skills, and the ability to handle sensitive information with discretion. This role involves coordinating benefits enrollment, addressing employee inquiries, ensuring compliance with relevant laws, and maintaining accurate records.
This is a hybrid opportunity where you can work 1 to 2 days remotely. Must be able to work onsite at our Holland, OH office location.
Principle Duties & Responsibilities
Benefits Administration:
- Manage and administer employee benefits programs, including health, dental, vision, life insurance, short-term and long-term disability, and retirement plans.
- Coordinate and conduct benefits orientation sessions for new hires, ensuring they understand their options and enrollment procedures.
- Process benefits enrollments, changes, and terminations in a timely manner, maintaining accurate and up-to-date records.
Employee Support:
- Serve as the primary point of contact for employees regarding benefits-related inquiries, providing clear and accurate information.
- Assist employees with claims issues, liaising with insurance providers to resolve concerns promptly.
- Educate employees about available benefits programs and any changes to plans or policies.
Compliance and Reporting:
- Ensure compliance with federal and state regulations, including COBRA, HIPAA, FMLA, and ACA requirements.
- Prepare and submit required reports to regulatory agencies and benefit plan providers.
- Maintain confidentiality of employee records and sensitive information.
Data Management and Analysis:
- Perform regular audits of benefits data to ensure accuracy and compliance.
- Analyze benefits utilization and costs, providing recommendations for improvements or cost-saving measures.
- Collaborate with payroll to ensure accurate deduction processing and resolve discrepancies.
Open Enrollment Coordination:
- Plan and execute the annual open enrollment process, including the preparation of communication materials and system updates.
- Conduct informational meetings to guide employees through plan options and changes.
- Update and maintain benefits documentation, ensuring all materials are current and accessible.
Skills, Qualifications and Education:
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Relevant certifications (e.g., SHRM-CP, CEBS) are a plus.
- Experience: Minimum of 2-4 years of experience in benefits administration or a related HR role.
- In-depth knowledge of employee benefits plans and applicable laws and regulations.
- Proficiency in HRIS and benefits administration software (e.g., Paycor) a plus.
- Strong analytical skills with attention to detail.
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks and deadlines effectively.
- Problem-solving skills and the ability to handle complex benefits issues.
- Commitment to maintaining confidentiality and professionalism.
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
- Customer-obsessed
- One team
- Do the right thing
- Let’s go!
Our Benefits
- Medical, Dental, Vision
- PTO & Paid Holidays
- Paid Parental Leave
- 401K – with Employer Match
- Company provided Life Insurance, Short/Long-Term Disability
- Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.
