What are the responsibilities and job description for the FAO-AR/Credit Collections Agent OT1 position at VENGROFF WILLIAMS INC?
AR/Credit Collections Agent Level 1
Full Time Clerical
Sarasota, FL, US
Salary Range:17.0000 To 20.0000 (USD) Hourly
JOB POSTING - AR/Credit Collections Agent OT1
“Investing in YOU”
Are YOU looking for a career where YOU can grow and develop into the industry standard?
Are YOU ready to be part of a Team Centric department supporting each other?
Are YOU passionate about customer service?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.
Our generous benefit package offers:
- Health insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA) & (DCA)
- Dental insurance
- Vision insurance
- Short/Long Term Disability
- Basic Life & AD&D insurance (100% employer funded)
- Employee Teladoc (100% employer funded)
- Voluntary Employee, Spouse, & Child Life
- Legal Services
- Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
- 401k
- Generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.
To promote physical, mental, emotional and financial wellness VWi offers:
- Monthly breakfasts
- High tech training room
- Monthly Lunch and Learns
- Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
- Bright and equipped break areas
- Gazebos on the outdoor patio
- Over 1,200 FREE training courses available for career development
- Health Fairs
- and so much more…
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).
Essential Job Functions:
- Review customer accounts and apply credit policy to release or hold orders
- Accurately research accounts and have the ability to explain the account/invoice to the client/customer
- Work with client internal departments to verify disputes and process payments
- Understand client objectives and tailor work product to achieve same
- Maintain orderly and complete detailed documentation on all accounts and collection efforts
- Maintain professional working relationships with customers, clients, and coworkers at all times
- Other duties as assigned
Knowledge, Skills, and Abilities
- Strong organization skills; ability to multi-task
- Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
- Language fluency in Spanish or French is a plus
Education and Experience
- High School diploma, GED or equivalent
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- This position will not require travel - up to 0%
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
**Smartphone with the ability to download an authenticator app is required.**
We are committed to diversity in the workplace.
Must be authorized to work in the U.S.
Hire VETS GOLD Medallion Award Winner!
Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace
Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!