What are the responsibilities and job description for the Personal Injury Case Manager - CA - On Site position at Vensure Employer Solutions?
About Us
At our company, we are a leading personal injury law firm dedicated to helping individuals who have been injured due to accidents or negligence. Our team of experienced attorneys is committed to providing exceptional service and achieving justice for our clients.
Essential Duties and Responsibilities
- Opening new files and making the initial client contact and continuing contact with clients on a regular basis.
- Fully investigating each case by gathering and analyzing intake information and relevant documents.
- Verify insurance coverage and liability issues, and maintain contact with insurance company.
- Manage client's medical care keeping in constant communication with client's and medical providers. Schedule and calendar medical appointments, explain procedures and related documentation to clients, and review medical records.
- Entering pertinent information into our database.
- Continuously monitor case status, review medical records.
- Organizing and maintaining case files, preparing files to be submitted to demand writers.
- Maintain clients’ records by reviewing case notes, logging events, and monitoring progress.
- Comply with HIPAA regulations.
- Help prepare demand packages.
- Collect all possible information, evidence and documentation that will help the legal department build a case.
- Sort and read through medical records, insurance correspondence, and settlement releases on behalf of clients.
- Manage a caseload of 80 files.
- Perform other duties as assigned by Management and/or Team Leaders.
- Meeting monthly, quarterly and yearly goals.
- Talking with their clients every 2 weeks.
- Their goal is to implement between 10-15 demands per month.
Knowledge, Skills, and Abilities
- Case spearsoftware
- Proactive
- Go getter
- Compliance
- Organized
Education & Experience
- Experience required: 2-3 years
