What are the responsibilities and job description for the Sr. Client Relations Specialist - AZ - North Central Region - On Site position at Vensure Employer Solutions?
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
Completes tasks within the client services function for an organization.
Essential Duties and Responsibilities
- Responsible for our larger clients. In dense territories, they typically work with clients with employee counts of 51 - 100 employees or 101 - 500 employees for PRO clients.
- Required to travel to perform their onsite visits as well as meet remotely with clients to achieve their KPIs, which range depending upon size, service level and profitability of client.
- Responsible for all aspects of the client's health, maintenance and retention, monitor weekly payroll trends, consult on products and services, and navigate compliance matters.
- Works closely with the client, sales team and operational departments to ensure a mutually successful relationship.
- Some travel (local and long distance) required.
Knowledge, Skills, and Abilities
- Excellent organizational and time management skills, personable, well-spoken, good communication skills (verbal and written) and technical skills necessary.
- Proficient in Microsoft Office products.
- Critical thinking skills and a high level of emotional intelligence required
Education & Experience
- 4 year college degree or equivalent work experience.
- Equivalent combination of education and experience may be substituted in lieu of degree.
- 3-5 years of experience working in a professional office environment.
- Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources or related field.
Salary : $135
