What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Ventamatic, Ltd.?
Job Title: Customer Service Representative
Location: Mineral Wells, Texas
Job Type: Full-time
Company: Ventamatic, Ltd.
We are seeking a friendly and professional Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues effectively and efficiently
- Provide product information and assist customers with placing orders
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on company products and services to better assist customers
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Proficiency in Microsoft Office and CRM software
Benefits:
- Competitive salary
- Health insurance
- Paid time off
- Opportunities for career growth and advancement
If you are passionate about delivering top-notch customer service and enjoy helping others, we would love to hear from you. Please submit your resume and cover letter outlining why you would be a great fit for this role.
