AREA SALES ANALYST

Alila Resorts of California is seeking a dynamic and detail-oriented Sales Analyst to join our team. This hybrid role blends sales support, data analysis, and reservations coordination, making it ideal for someone with a background in revenue management and/or sales who excels in both analytical and administrative functions.

The Sales Analyst will play a critical role in supporting the sales team by identifying business opportunities, handling individual reservation inquiries from the travel advisor community, and leveraging market intelligence tools to drive strategic sales decisions. This position requires strong analytical skills, excellent communication abilities, and a passion for luxury hospitality.

Key Responsibilities

Sales Support & Data Analysis:

• Utilize market intelligence tools such as Agency 360, STR, and internal reporting systems to provide data-driven insights to the sales team.
• Identify new business opportunities and provide strategic recommendations to enhance sales performance.
• Prepare and analyze sales reports, trends, and projections to inform and optimize sales strategies.
• Work closely with the revenue and sales teams to align strategies and maximize profitability.

Reservations & Travel Advisor Engagement:

• Manage and respond to individual reservation inquiries from luxury travel advisors, ensuring seamless service and accurate information. Coordinate with property reservations department for bookings
• Assist in coordinating transient reservation experiences, including handling special requests, amenities, and VIPs
• Serve as a key liaison between the sales team and travel partners, fostering strong relationships to drive bookings.

Administrative & Project Management:

• Provide administrative support to the sales team, including managing CRM data, preparing contracts, coordinating client events, and maintaining sales systems.
• Organize and execute sales projects, including sales blitzes, account reviews, and internal reporting schedules.
• Maintain accurate records of client interactions, sales activities, and market insights

The Pay Range for this position is $69,000 – 86,600 per year. This is the pay range for this position at Hyatt reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision, 401K with company match after 30 days of employment

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• Experience: Minimum 2-3 years in a sales, revenue management, or reservations role within the luxury hospitality industry.
• Analytical Skills: Strong ability to interpret and analyze data from various sources to inform sales strategy.
• Technology Proficiency: Advanced knowledge of Microsoft Excel, CRM systems, and hospitality sales and revenue management tools (Opera, Reserve, STR, Agency 360, etc.).
• Communication Skills: Exceptional verbal and written communication skills; ability to interact confidently with travel advisors and internal stakeholders.
• Organizational & Project Management Skills: Detail-oriented with the ability to manage multiple tasks and deadlines effectively.
• Luxury Hospitality Experience: Familiarity with high-end clientele and the expectations of a luxury travel environment.

Why Join Us?
At Alila Resorts, we believe in crafting meaningful and authentic experiences for our guests—and that starts with an exceptional team. As a Sales Analyst, you will play a crucial role in shaping our sales and revenue strategies while engaging with top-tier travel professionals in the luxury market. If you thrive in a dynamic, data-driven, and customer-focused environment, we invite you to apply and become part of our journey.