What are the responsibilities and job description for the Night Auditor position at Venture Property Services?
```Duties:```
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel facilities and services
- Operate the phone system to handle incoming calls and transfer them to the appropriate department or guest room
- Process guest payments and maintain accurate records of financial transactions
- Prepare and distribute daily reports, including occupancy, revenue, and other relevant information
- Conduct night audit procedures to ensure the accuracy of guest accounts and resolve any discrepancies
- Assist with guest requests and resolve any issues or complaints in a timely manner
- Maintain a clean and organized front desk area
-Assist morning shift team's preparation
```Requirements:```
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to interact with guests from diverse backgrounds
- Proficient in using computer systems, including hotel management software and Microsoft Office Suite
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to work night shifts and weekends as required
- High school diploma or equivalent
This position requires excellent customer service skills, attention to detail, and the ability to handle multiple tasks simultaneously. The Night Auditor plays a crucial role in ensuring guest satisfaction by providing exceptional service during their stay. If you are a friendly, organized, and reliable individual with a passion for hospitality, we encourage you to apply.
Please note that this is a night shift position with varying schedules. The successful candidate must be available to work evenings, weekends, and holidays.
We offer competitive pay rates and opportunities for career growth within our organization. If you meet the qualifications listed above, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $17 - $22
