What are the responsibilities and job description for the BlackLine System Admin position at Ventures Unlimited?
Job Details
Roles & Responsibilities
- Serve as the hands-on system administrator to lead and drive configuration and implementation of BlackLine Products Account Reconciliation, Task Management, Transaction Matching and Journals
- Demo and discuss client requirements
- Coaches and consults with clients to advocate the features and functionality of BlackLine products during configuration in order to obtain buy-in and user adoption.
- Communicates with key stakeholders to ensure risk awareness, set expectations, and define next steps in a timely manner.
- Work with team members in India to drive efficiency across the board for the project.
- Cross-functional collaboration and communication to quickly understand, troubleshoot, find root cause, and resolve system issues for BlackLine end users. Trains and advises clients to properly use appropriate products to best fit their individual needs based on best practices and use cases.
- Offers recommendations for improving system performance gaps and system options to increase efficiencies and achieve best practice standards.
- Work with BlackLine Product team to test functionality in case of product updates.
- Drives and manages all support tickets to resolve issues within SLA.
- Assesses and troubleshoots application issues during the support period.
- Performs other tasks and responsibilities as assigned.
- Translate business requirements into technical specifications, designing optimal BlackLine configurations and workflows to address client needs, considering best practices and industry standards.
- Plan and execute data migration strategies from legacy systems to BlackLine, ensuring data integrity and accuracy.
- Develop and execute comprehensive test scripts to thoroughly validate system functionality, including user acceptance testing (UAT) with stakeholders.
- Provide end-user training on BlackLine features and functionalities, including doc
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