What are the responsibilities and job description for the Vehicle Acquisition Specialist Job Description position at Vera Cadillac?
The Vehicle Acquisition Specialist will work closely with the Pre-Owned Manager in purchasing used vehicles from consumers. Adhering to process regarding inventory selection, phone calls process, setting up appointments process, and the initial impression guests have of the dealership via all electronic media and telephone contact is of primary importance. The Acquisition Specialist is responsible for making consumer contact, maintaining consistent follow up and a high level of appointment ratio, appointment show ratio, and ultimately purchases of used vehicles. By his / her actions, they greatly affect the dealerships success rate in acquiring inventory.
Manage outgoing phone calls and leads
Respond to leads and inquiries
Help obtain and maintain high customer satisfaction scores
Generate and maximize purchase appointments
Provide exceptional customer service to internal and external customers
Strong organizational and excellent written / verbal communication skills
Strong ability to multi-task and juggle multiple items at once
Strong attention to detail.
Requirements
Must have valid driver’s license with excellent driving record
Possess strong organizational skills
Excellent written / verbal communication skills
The ability to provide excellent customer service
Pass a Customers Service Skills Test
Pass the Drug Screening
Pass the Criminal Background Check
Benefits
The VERA Way is committed to being one of South Florida's most successful Automotive Retailers by adhering to uncompromised values demonstrated towards others! With a commitment to a "Be the best you can be" philosophy, we will work together daily to forge the best Teams, earn the trust and respect of our Customers and Teammates, and, work towards continuous improvement! We strive to create a positive work environment where employees are excited to come to work every day and grow. Our goal is to turn a job into a career you can be proud of! We always look to promote from within whenever possible and we believe in a work schedule that allows quality of life. In addition, Vera Motors offers competitive wages, medical benefits, 401k match and other employee programs.
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