What are the responsibilities and job description for the Remote Customer Service Specialist position at Verbanex Global?
This is a remote position.
Join Our Remote Customer Service Team and Make a Difference!
Are you a skilled communicator with a passion for helping others Do you excel in problemsolving and delivering toptier customer support If you thrive in a remote work environment and enjoy making meaningful connections we have the perfect opportunity for you!
Verbanex Global is looking for Remote Customer Service Specialists to join our dynamic team. In this role you ll be the first point of contact for our valued customers assisting them with inquiries resolving issues and ensuring they have a seamless and positive experience.
What You ll Do :
Provide friendly professional and efficient customer support via phone email and chat
Address customer inquiries troubleshoot issues and offer effective solutions
Maintain detailed records of interactions and follow up to ensure customer satisfaction
Collaborate with team members to improve processes and enhance the customer experience
Uphold company policies while delivering empathetic and personalized support
Requirements
What We re Looking For :
Strong communication skills with a customerfocused mindset
Ability to work independently and stay organized in a remote setting
Problemsolving skills and the ability to handle customer concerns with patience and efficiency
Techsavviness and proficiency with customer service software and tools
Prior customer service experience is a plus but not required
Benefits
Why Join Verbanex Global
What We re Looking For : Strong communication skills with a customer-focused mindset Ability to work independently and stay organized in a remote setting Problem-solving skills and the ability to handle customer concerns with patience and efficiency Tech-savviness and proficiency with customer service software and tools Prior customer service experience is a plus but not required
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 21000 - 31000