What are the responsibilities and job description for the Salesforce Service Cloud Auto Cloud Marketing Cloud position at Verdant Infotech Solutions?
Salesforce Service Cloud Auto Cloud Marketing CloudLocation : Torrance, COn W2No SponsorshipVideo I / V
Manager Notes
Would the manager consider someone who doesn t have exp with all three - Service Cloud, Auto Cloud, and Marketing Cloud :
We don't need a resource with experience in all 3, but they should have in Service Cloud - that one is mandatory.How many days a week or month does this person have to be onsite? :
1 day a week will be sufficient.Would the manager consider someone willing to relocate at their own expense? :
We are OK with someone outside Torrance (or CA), as long as they are willing to relocateJob Details : Salesforce Developer specializing in Service Cloud and Auto Cloud - will be responsible for designing developing and implementing customized solutions within the Salesforce platform.Key Responsibilities : Develop custom applications and solutions using Apex Visualforce and Lightning components.Create and maintain custom objects fields formulas validation rules workflows and process automation.Implement and manage Service Cloud features such as Case Management Knowledge Base and Omni-Channel.Integrate Salesforce with other systems using REST / SOAP APIs middleware and data migration tools.Ensure seamless data flow and synchronization between Salesforce and external systems.Customize and configure Service Cloud and Auto Cloud to align with business processes and requirements.Develop and maintain Lightning components and Lightning Web Components LWC to enhance user interfaces and experiences.Own the technical aspects of product features driving them through all cycles of the SDLC.Create and maintain technical documentation including system requirements specifications SRS technical design specifications architecture documents flowcharts and deployment plans.Ensure that different systems and applications integrate seamlessly by working closely with vendors and internal teams.Ensure compliance with data privacy regulations and implement security measures to protect customer data in alignment with data governance policies.
What will this person be working on
SaaS PlatformSalesforce Service Cloud Auto Cloud Marketing Cloud.
Position Success Criteria Desired - 'WANTS'
Proven experience as a Salesforce Developer with a focus on Service Cloud and Auto Cloud.Strong proficiency in Apex Visualforce Lightning components and Lightning Web Components LWC.Knowledge of Salesforce integration tools and techniques REST / SOAP APIs middleware.Excellent problem-solving and analytical skills.Ability to work independently and as part of a team.Salesforce certifications e.g. Salesforce Certified Service Cloud
