What are the responsibilities and job description for the Service Advisor position at Verduyn Tarps?
- Provide excellent Customer Service
- Handle in-bound calls, counter sales for cargo equipment/supplies and retractable tarp system repairs
- Analyze damages to customer tarp systems - produce accurate quotes/work orders for the tarp system repair
- Filing Invoices, packing slips and work orders
- Ensures assigned store tasks are completed in a timely manner
- Operate cash registers and follows established cash handling procedures
- Follows company policies and loss prevention procedures
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Maintain product knowledge and current promotions
- Communicate with manager regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Position Requirements
- Basic knowledge of trucking industry/cargo equipment is a plus
- Automotive Service/Repair Advisor experience is a plus
- Excellent communication and decision making skills
- Ability to lift, load and unload merchandise
- Position is full-time Monday through Friday (some overtime may be required)
- Fast paced environment with good work life balance
- Own reliable transportation is required
Salary : $19 - $20