What are the responsibilities and job description for the VFS - Enrollment Specialist - FT position at Veridian CU?
VFS-Enrollment Specialist
Location : Fisher - Waterloo, IA
Hybrid or Onsite : Hybrid Eligible
Summary
This position supports, processes and maintains program enrollment for all active and inactive members, employees and vendors of the program. Additionally, this position is responsible for providing superior member service in the administration of the program through timely communication.
Essential Functions
- Prepare and process documents with regard to opening new member, employee, vendor and ISB accounts.
- Process background screenings on behalf of the member employer.
- Ensure proper setup of tax accounts and withholdings, unemployment insurance accounts, workers compensation insurance, and wage deductions.
- Process termination requests and ensure accounts are closed properly.
- Prepare and process documents with regard to unemployment claims with Iowa Workforce Development.
- Knowledgeable of all contractual rules, regulations and requirements defined in each contract to ensure high level of decision making, quality assurance, fraud abuse and program integrity alignment.
- Knowledgeable of products and services that are applicable to Veridian Fiscal Solutions.
- Communicate and respond in a timely manner across the entire Veridian Fiscal Solutions product line to include internal and external calls and emails.
- Assist with special projects as needed.
- Maintain policies and procedures manual for this position.
- Provide back up to team members as needed.
- Make recommendations to increase revenue and decrease expenses.
Key Attributes
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
Working Conditions
This job operates in a professional office environment and routinely uses standard office equipment.
Travel
Limited travel expected.
Required Education and Experience
Other Duties
Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
