Emergency Communications Engineer

Role : Emergency Communications Engineer

Location: Brooklyn, NY

MANDATORY SKILLS/EXPERIENCE

• At least 12 years of experience working in a data center or in the field supporting related work.
• 8 years of experience in network support, LAN/WAN troubleshooting.
• 8 years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP).
• 8 experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.).
• Substantial knowledge of networking hardware and topologies.
• Substantial knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.
• Substantial Knowledge of computing systems and hardware.
• Experience with LEC circuits termination and turn-up.
• Experience with Land-mobile-radio systems, P25 conventional and trunked networks.
• Experience with call routing, selective routing, trunking and location-based routing.
• Ability to perform physical work related to the job.
• Ability to follow detailed job documents.
• Must be willing to travel within the NYC region to meet customer SLA's.
• Must be willing to work on-call, after hours and weekends when required.
• Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language

DESIRABLE SKILLS/EXPERIENCE:

• Bachelor's degree from an accredited college in computer science or related area of study
• Experience with Emergency Communications infrastructure, systems, applications and related technologies
• Experience with DMS and ACD systems
• Experience with ANI / ALI services and functionality
• Experience with 9-1-1 Call Handling Systems
• Experience with NG9-1-1 ESINET call routing.
• Experience with SMS, RTT, TCC routing, SMS aggregation
• Experience with third-party emergency communication system integrations