What are the responsibilities and job description for the Customer Service Representative position at Veriha Trucking, Inc. (ND)?
Job Description:
Overview:
Veriha Trucking, a leading player in the Trucking Industry, seeks a dynamic Customer Success Representative (CSR) to join our team in Marinette, WI. Celebrating 46 years of excellence, Veriha specializes in hauling household goods throughout the Midwest and NE regions. As a CSR, you will drive revenue growth by managing customer relationships, soliciting freight, and ensuring exceptional service.
Responsibilities:
Perks:
Join Our Team!
If you thrive in a fast-paced environment, excel in customer relations, and seek growth opportunities, we want to hear from you! Take the next step in your career as a Customer Success Representative at Veriha Trucking.
Apply Now!
Keywords: Customer Success Representative, Customer Service, Account Manager, Transportation, Marinette WI, Trucking Industry.
Job Requirements:
Qualifications:
Overview:
Veriha Trucking, a leading player in the Trucking Industry, seeks a dynamic Customer Success Representative (CSR) to join our team in Marinette, WI. Celebrating 46 years of excellence, Veriha specializes in hauling household goods throughout the Midwest and NE regions. As a CSR, you will drive revenue growth by managing customer relationships, soliciting freight, and ensuring exceptional service.
Responsibilities:
- Manage customer accounts, handle order entry, and follow through on service requirements.
- Achieve and exceed revenue, profitability, and service goals.
- Proactively seek new business opportunities by cold-calling potential customers and upselling to existing clients.
- Take ownership of loads from start to finish, ensuring effective communication with all stakeholders.
- Resolve issues promptly and professionally, ensuring customer satisfaction.
- Initiate solutions to enhance service efficiency and equipment utilization.
- Maintain accurate records and billing information.
- Foster a positive and professional image in all interactions.
Perks:
- Competitive compensation and bonus potential.
- Robust wellness program.
- Telemedicine available from day one.
Join Our Team!
If you thrive in a fast-paced environment, excel in customer relations, and seek growth opportunities, we want to hear from you! Take the next step in your career as a Customer Success Representative at Veriha Trucking.
Apply Now!
Keywords: Customer Success Representative, Customer Service, Account Manager, Transportation, Marinette WI, Trucking Industry.
Job Requirements:
Qualifications:
- Minimum 1 year of customer service or related experience.
- Transportation experience preferred.
- Excellent communication skills, with a strong potential for sales-oriented interactions.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and a growth mindset.
- Proficient computer skills.
- Able to work independently and in a flexible schedule.
