What are the responsibilities and job description for the Product Manager - Salesforce position at Veritiv Operating Company?
Job Purpose
The Salesforce Product Manager will oversee the design, development and operation of data repositories and keeps senior technical management informed by preparing reports, maintains database performance and privacy.
Job Responsibilities
Coordinate development of salesforce test scenarios with technical resources, Develop and execute a roadmap of salesforce.com enhancements and new features that will focus on the end user experience to increase user adoption, help achieve company revenue goals and improve company and team efficiency, Function as the liaison between the end users and the salesforce technical development team, Perform post-release salesforce testing with the lead developer, Work with development lead for clear understanding and alignment of business requirements and technical approach
Additional Responsibilities & Qualifications
Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Experience of general supervision of more junior colleagues (7 to 12 months)
Education
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
The Salesforce Product Manager will oversee the design, development and operation of data repositories and keeps senior technical management informed by preparing reports, maintains database performance and privacy.
Job Responsibilities
Coordinate development of salesforce test scenarios with technical resources, Develop and execute a roadmap of salesforce.com enhancements and new features that will focus on the end user experience to increase user adoption, help achieve company revenue goals and improve company and team efficiency, Function as the liaison between the end users and the salesforce technical development team, Perform post-release salesforce testing with the lead developer, Work with development lead for clear understanding and alignment of business requirements and technical approach
Additional Responsibilities & Qualifications
- Prioritization and scoping of business requests. Proactively search for areas of business needs and enhancement possibilities (could involve researching new technologies)
- Facilitate discovery activities & requirements gathering, as well as development of requirements documentation
- Work with Development lead for clear understanding and alignment of business requirements and technical approach
- Perform initial QA Testing and Coordinate development of Test Scenarios with technical resources
- Coordinate UAT with business leads
- Coordination / communication of new enhancement, features, changes
- Coordination with training for new requests, which may include creation of required materials. Develop release notes for communications
- Available as resource for research or removal of blockers for Tier 3 support
- Design and development of new report requests
- Perform post-release testing with Lead Developer
Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Experience of general supervision of more junior colleagues (7 to 12 months)
Education
- Bachelor's Degree
- Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
- Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
