What are the responsibilities and job description for the Product Manager - Salesforce position at Veritiv?
Job Purpose :
The Salesforce Product Manager will oversee the design, development and operation of data repositories and keeps senior technical management informed by preparing reports, maintains database performance and privacy.
Job Responsibilities :
Coordinate development of salesforce test scenarios with technical resources, Develop and execute a roadmap of salesforce.com enhancements and new features that will focus on the end user experience to increase user adoption, help achieve company revenue goals and improve company and team efficiency, Function as the liaison between the end users and the salesforce technical development team, Perform post-release salesforce testing with the lead developer, Work with development lead for clear understanding and alignment of business requirements and technical approach
Additional Responsibilities & Qualifications :
- Prioritization and scoping of business requests. Proactively search for areas of business needs and enhancement possibilities (could involve researching new technologies)
- Facilitate discovery activities & requirements gathering, as well as development of requirements documentation
- Work with Development lead for clear understanding and alignment of business requirements and technical approach
- Perform initial QA Testing and Coordinate development of Test Scenarios with technical resources
- Coordinate UAT with business leads
- Coordination / communication of new enhancement, features, changes
- Coordination with training for new requests, which may include creation of required materials. Develop release notes for communications
- Available as resource for research or removal of blockers for Tier 3 support
- Design and development of new report requests
- Perform post-release testing with Lead Developer
Work Experience :
Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Experience of general supervision of more junior colleagues (7 to 12 months)
Education :
What We Offer
Veritiv Corporation , headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we're helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
