Team Manager, Inside Sales

Job Purpose

Our Inside Sales Team Manager will manage Inside Sales Representatives through coaching and training, emphasizing achieving team key performance goals to exceed revenue targets. This role will also drive digital sales activities and business development processes in a remote environment.

Job Responsibilities

• Lead, motivate, and mentor the Inside Sales team to achieve individual and team sales goals.
• Develop and implement effective sales strategies to drive revenue growth and expand the customer base.
• Set clear sales targets and KPIs, monitor individual and team performance, and provide regular feedback and coaching.
• Provide ongoing training and sales coaching to enhance the team's selling techniques and product knowledge.
• Collaborate with the team to engage with customers, understand their needs, and deliver excellent customer service.
• Analyze sales data and market trends to make informed sales forecasts and strategic decisions.
• Continuously review and refine sales processes to improve efficiency and productivity.
• Collaborate with other departments, including marketing and customer support, to align efforts and optimize sales strategies.
• Prepare regular sales reports and presentations for senior management, providing insights into sales performance and trends.
  
  

Additional Responsibilities & Qualifications

• Strong leadership skills, with the ability to inspire and guide a high-performing Sales team.
• Excellent communication and interpersonal abilities to build strong relationships with customers and team members.
• Analytical mindset with the ability to use data to drive sales decisions.
• Adaptability and resilience in a fast-paced and dynamic sales environment.
  
  

Salary Range: $77,000 - $90,000

Work Experience

• 1-3 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills are required.
• Experience with Salesforce.com or other CRM is preferred.
• Strong customer service skills (friendly, courteous and helpful).
• Strong planning and organization skills are required.
  
  

Education

• Bachelor's Degree Preferred
  
  

Physical Requirements

• A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time.
• The position also requires frequent lifting and/or moving up to 10 pounds.
• The position requires work in an office as well as travel to customers, suppliers, group meetings, etc.
  
  

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.

What We Offer

• Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.
  
  

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we’re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.

EEO Policy US | EEO Policy Mexico

This description does not attempt to define the job's essential functions as defined by applicable disabilities law.