What are the responsibilities and job description for the Enterprise ServiceNow Specialist position at Verizon?
About Verizon
We power and empower people's lives through innovative technology solutions. Our community comes together in times of crisis and celebration to lift our communities and build trust in how we show up, everywhere and always. We believe that listening is where learning begins.
About the Role
This hybrid role will have you working from home and a minimum of eight assigned office days per month. You will be part of a talented team collaborating with internal partners on their digital transformation journey. As a Solutions Architect, you will craft and execute strategies that address key business challenges and accelerate pre-sales operations through automation.
As a member of this team, you will have the opportunity to work on various projects, including developing and implementing ServiceNow solutions, collaborating with cross-functional teams, and staying up-to-date with industry trends and best practices. If you are passionate about technology and enjoy working in a fast-paced environment, this could be the perfect role for you!
Your Responsibilities
The responsibilities of this role will include:
What We're Looking For
To be successful in this role, you will need to have a Bachelor's degree or four or more years of work experience, as well as relevant experience in configuring and customizing ServiceNow modules and tools. You should also have experience with scripting languages, APIs, and software development lifecycle methodologies. Additionally, you should be able to communicate complex technical concepts to both technical and non-technical stakeholders and have excellent analytical and problem-solving skills.
We power and empower people's lives through innovative technology solutions. Our community comes together in times of crisis and celebration to lift our communities and build trust in how we show up, everywhere and always. We believe that listening is where learning begins.
About the Role
This hybrid role will have you working from home and a minimum of eight assigned office days per month. You will be part of a talented team collaborating with internal partners on their digital transformation journey. As a Solutions Architect, you will craft and execute strategies that address key business challenges and accelerate pre-sales operations through automation.
As a member of this team, you will have the opportunity to work on various projects, including developing and implementing ServiceNow solutions, collaborating with cross-functional teams, and staying up-to-date with industry trends and best practices. If you are passionate about technology and enjoy working in a fast-paced environment, this could be the perfect role for you!
Your Responsibilities
The responsibilities of this role will include:
- \
- Maintaining and governing the PreSales ServiceNow instance for Verizon Business Group \
- Configuring, customizing, and managing core ServiceNow applications and modules to fit the specific needs of the business \
- Integrating ServiceNow with other systems or platforms using web services, APIs, or other integration tools \
- Resolving issues with the ServiceNow platform, including debugging and troubleshooting problems \
- Developing and maintaining technical documentation for ServiceNow configurations, customizations, and integrations \
- Collaborating with architects, project managers, and other stakeholders to translate business requirements into workflow solutions \
- Developing Proof of Concepts (POCs) to explore and validate new solutions and implementation approaches \
- Presenting demonstrations to key stakeholders and executive management \
- Providing technical guidance and support to peers and stakeholders \
- Enhancing your skill set and product knowledge to remain at the forefront of industry trends
What We're Looking For
To be successful in this role, you will need to have a Bachelor's degree or four or more years of work experience, as well as relevant experience in configuring and customizing ServiceNow modules and tools. You should also have experience with scripting languages, APIs, and software development lifecycle methodologies. Additionally, you should be able to communicate complex technical concepts to both technical and non-technical stakeholders and have excellent analytical and problem-solving skills.
