Office Assistant - Heavy Equipment Service Department

For more than 56 years, the Vermeer Colorado team has been serving customers across Colorado and southeastern Wyoming with high-quality equipment, parts, and service. We are a family-owned company with an average employee tenure of more than 11 years of service. The Vermeer Colorado team is highly trained and invested in the success of our customers.

Why do our employees love to work here? “Competitive pay.”” Comprehensive benefits package.” “Birthday off, paid!” “My coworkers always say Good morning!” Stable, successful family-owned business where your coworkers feel like family.

Benefits:

Newly hired employees working at least 30 hours per week are eligible for benefits on the first day of the calendar month following 60 or 90 days of continuous employment. Benefits include:

· 100% company paid health insurance for employee, with option to add family members at employee expense. We offer three health insurance plans to choose from based on your needs and budget including an HSA plan with employer contribution up to $3650/year

· Paid Birthday off

· Company paid life insurance, AD&D insurance, and long and short-term disability insurance provided. With the option of adding voluntary life at employees expense

· 3 Weeks Paid vacation, 6 major holidays paid, and 401(k) retirement plan with match offered.

· Ongoing paid employee education opportunities available

· Weekends off

Vermeer Colorado is the authorized distributor for Vermeer equipment in Colorado, Eastern Utah, and Southern Wyoming. We provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries. For more information about Vermeer Colorado, please visit our website at www.vermeercolorado.com.

Job Description:

The service office administrator is responsible for overseeing many aspects of the repair order process within our service department while holding high attention detail and consistency. Daily duties include opening work orders, adding repair segments, final proofreading and invoicing, tech time entry, work in progress reports, as well as customer fleet maintenance. The Vermeer Colorado service team is dedicated to customer service, and this role is pivotal to our customer satisfaction.

Duties and responsibilities include but are not limited to:

• Creation, proofing and invoicing of Service department work order's
• Greeting customers
• Answering phones
• Paperwork and filing
• Data entry
• Support inner office personnel from parts, service and rental in daily operations
• Ongoing familiarization with Vermeer’s product line
• Following all safety rules and regulations while performing work assignments and adhering to all policies and procedures as specified in company manuals and as directed in the employee handbook
• Performing all other duties as assigned by management in a professional and efficient manner

Desired Skills and Experience:

• Experience with mechanical repair orders/service work
• Background in repair shop, ie: auto or diesel repair, equipment, rental, etc
• Computer and typing literacy
• Team player attitude and mentality
• Understanding and/or familiarity with basic mechanical terms
• Willingness to learn and grow
• Positive Attitude and driven to excel in fast paced environment
• Ability to work with minimal supervision
• Excellent verbal and written communication skills
• Ability to deal with customers in a professional manner
• Personal appearance must be neat and clean
• Highschool Diploma or GED

Shift:

• Monday - Friday : 8am - 5pm

***Clean MVR and valid drivers license is a must***

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you enjoy doing paperwork? Yes or no?

Experience:

• repair order: 2 years (Preferred)

Ability to Commute:

• Commerce City, Co (Required)

Work Location: In person