What are the responsibilities and job description for the Parts Associate position at Vermeer Southeast?
About Vermeer Southeast
Since 1967, Vermeer Southeast Sales & Service, Inc. has proudly served Alabama, Georgia, and Florida with equipment, parts, service, and solutions for the underground construction, wood waste recycling, landscaping and tree care industries. In 2018 VSE became a 100% employee-owned company.
“From the beginning, we wanted the culture of Vermeer Southeast to be based on the biblical principles of honesty and integrity. We wanted to be fair about everything, treat our employees well, and treat our customers well.”
Merle Den Besten and Mel Bokhoven
Vermeer Southeast Co-founders
About the role
Vermeer Southeast is currently seeking an individual to provide exceptional customer service in our Savannah, GA store through the selling of parts and available dealership services using applicable marketing/sales strategies. Assists in inventory management.
What you'll do
- Interact with all contacts in a caring, professional, courteous and timely manner.
- Build and maintain customer relationships.
- Provide needed parts solutions to enhance customer equipment.
- Make quotes for price and availability to internal and external customers via fax, email, telephone and in person.
- Assist Parts Manager in analyzing existing inventory levels, customer demand and market share trends to maintain a profitable inventory balance.
- Assist with returns and warranty issues, including filing and tracking claims and ensuring proper credit is given to dealership.
- May assist with shipping/receiving and may load or unload equipment.
- Assist in stocking shelves, cabinets and displays.
- Adhere to department safety practices.
Qualifications
- High school diploma or equivalent.
- Minimum of 2 years of previous parts sales or sales experience preferred.
- Equipment knowledge or previous industry experiences a plus.
- Strong organizational skills and ability to juggle multiple tasks and projects.
- Ability to provide outstanding customer service, must have good people skills.
- Ability to think quickly and solve problems.
Benefits offered
- Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
- Health insurance
- Dental and Vision plan
- Flexible Spending Accounts (FSA)
- Company Paid Telehealth Program - MediOrbis
- 401K Retirement Plan
- Paid Holidays & Vacation
- Others
We are a Drug Free Workplace and an Equal Opportunity Employer
