What are the responsibilities and job description for the Retail Healthcare Support Specialist position at Vernon Memorial HealthCare?
About Vernon Memorial HealthCare
Vernon Memorial HealthCare is dedicated to providing top-notch patient care and services. As a Patient Service Representative, you will have the opportunity to make a positive impact on patients' lives and contribute to our mission of delivering exceptional care.Job Overview
This role involves working with various stakeholders to ensure smooth communication and coordination of patient services. You will be responsible for responding to patient inquiries, resolving issues, and collaborating with healthcare teams to deliver outstanding results.Main Responsibilities
- Deliver exceptional customer service to patients and their families
- Handle patient inquiries and resolve issues promptly and professionally
- Work collaboratively with healthcare teams to coordinate patient services
- Maintain accurate records and reports
Essential Qualifications
- Bachelor's degree in a relevant field or equivalent experience
- Superb communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Basic computer skills and proficiency in software applications
We Offer
- An attractive compensation package
- Ongoing training and development opportunities
- A collaborative and supportive work environment
