What are the responsibilities and job description for the Dealer Support Specialist position at Veros Credit, LLC?
About Us
Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.
We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.
Some of our benefit offerings include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Flexible Spending Accounts (FSA)
- Accident, Hospital, Indemnity Insurance
- Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- 401(k) Plan
- Employee Stock Ownership Plan (ESOP)
- Tuition Reimbursement
- Paid Holidays
- Paid Time Off (PTO)
- Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
- Referral Bonus
- Quarterly lunches
- Daily fresh fruit
- Office Starbucks Coffee/Latte/Espresso Machine
- And a lot more!
About The Position
The Dealer Support Specialist will have heavy involvement in the new loan originations process and/or direct communications with our dealers and Sales & Marketing team.
Essential Responsibilities:
- Process new dealer applications, dealer sign ups, and welcome letters.
- Responsible for dealer account support and maintenance.
- Monitor and report on key dealer metrics.
- Responsible for dealer score card preparation, buyback notice generation, and funds release.
- Provide support to the Sales & Marketing, Underwriting, and Funding departments.
- Provide general administrative and clerical support including mailing, scanning, faxing and copying.
- Accurately document accounts with any pertinent information and/or updates.
- Other duties as assigned.
Requirements:
- 2 years of administrative experience, preferably in the subprime consumer or auto lending industry.
- Effective customer service oriented communication, negotiation, and problem solving skills.
- Ability to interact with others in a professional, tactful and sensitive manner.
- Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
- Available to work a flexible work schedule and overtime as needed.
- High School Diploma or GED.
Veros Credit, LLC is an equal opportunity employer.
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