Business Systems Analyst

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Subject matter expert on assigned systems supporting operations, review software and computer programs, and advise and assist operational stakeholders in the optimal configuration and use of the system(s) supporting their area. This role will conduct IT/IS systems testing and validation, and advise on end user/performance qualifications/validations, perform basic query, report writing, data conversion and data correction activities for assigned systems. This role works cooperatively with quality/regulatory, as well as operational stakeholders in ensuring the integrity of assigned systems to meet regulatory requirements.

Total Rewards Package

Compensation

The target salary for this position is $82,102.50.

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Technical expert for Versiti Infrastructure.
• Subject matter expert on assigned systems and business processes.
• Utilize, configure, test, and assess appropriate computer-based information systems in support of operational activities.
• Perform business process analysis.
• Business/systems requirements analysis and facilitation.
• Develop documentation and training materials to on-board operational staff to systems use.
• Perform unit, component and systems testing of assigned work, as required.
• Train other IS and operational staff regarding configuration, process and procedures of implemented computer systems.
• Take a leadership role in implementing system upgrades and changes.
• Develop validation plans for new or revised computer systems or procedures.
• Resolve problems and answer inquiries concerning assigned systems.
• Conduct research, compile and analyze information in support of program/project activities; prepare and distribute reports setting forth progress, program evaluation, and appropriate recommendations for solutions to problems.
• Assist in new system evaluations and business case development.
• May occasionally be asked to take a project management/leadership role in key systems-based initiatives and/or work with project management staff.
• Required to be on-call to answer support calls for IS issues.
• Perform other duties as assigned.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures
  
  
  

Qualifications

Education

• Bachelor's Degree information systems, computer science or business required
  
  
  

Experience

• 4-6 years systems support, configuration, and validation required
• Demonstrated experience in the use of report writing, query or other basic development tools. required
• Process mapping/lean/six sigma training or experience preferred
• 1-3 years experience in healthcare and/or highly regulated clinical setting preferred
  
  
  

Knowledge, Skills And Abilities

• Excellent analytical skills and basic understanding of relational databases and systems lifecycle. required
• Demonstrated facilitation and planning skills. required
• Must be able to facilitate and communicate clearly with multiple levels in the organization. required
• Must be able to effectively present information and respond to questions from all levels of staff. required
• Must be able to read, analyze, and interpret general business data, computer procedures, and regulatory information in order to collect data, establish facts, and draw valid conclusions. required
• Works well with people, good communicator, well organized, able to be assertive without being autocratic to solve problems (collaborative, consultative), ability to work independently and as part of a team. required
• Must be able to maintain a high level of confidentiality and ambiguity, think clearly under stressful situations and respond positively to change. required