Business Analyst

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

Position Overview:

The Business Analyst plays a critical role in driving operational efficiency and informed decision-making at Vertex Education. This position works closely with teams across the organization—including Operations, Finance, IT, and Academics—to analyze business challenges, identify improvement opportunities, and develop clear, data-driven recommendations. By gathering and refining requirements, mapping processes, and supporting continuous improvement efforts, the Business Analyst ensures that initiatives align with organizational goals and deliver real impact. Through structured problem-solving and collaboration, this role helps Vertex optimize its resources and enhance the educational experience for students and staff.

Essential Functions:

• Requirements Gathering & Stakeholder Collaboration
• Engage with stakeholders across Operations, Finance, IT, and Academics to identify business needs and project objectives.
• Facilitate meetings, interviews, and workshops to gather and refine business requirements.
• Translate business needs into clear, structured documentation, including process flows and functional requirements.
• Ensure alignment between business goals and process improvements or operational changes.
• Process Analysis & Improvement
• Evaluate current business processes, identifying inefficiencies and areas for optimization.
• Develop process maps and workflows using industry-standard tools.
• Recommend and implement continuous improvement (CI) strategies to enhance operational efficiency.
• Collaborate with teams to define and track key performance indicators (KPIs) for process improvements.
• Data Analysis & Insights
• Analyze data to identify trends, gaps, and opportunities for business improvements.
• Use data visualization and reporting tools to present findings to stakeholders.
• Develop data-driven recommendations to improve decision-making and project outcomes.
• Ensure data integrity and accuracy when working with reports and business intelligence tools.
• Agile & Project Support
• Support cross-functional project and product teams by defining business objectives, success metrics, and performing software analysis.
• Act as a bridge between business teams and project/product teams to ensure accurate implementation of solutions.
• Participate in project planning, status meetings, and retrospectives to keep initiatives on track.
• Assist in project documentation, risk assessments, and change management efforts.
  
  

Qualifications:

Required Qualifications

Education:

• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
  
  

Experience:

• 3–5 years of experience as a Business Analyst or in a similar role focused on business operations, process improvement, or strategic analysis.
• Proven ability to gather, document, and refine business requirements.
• Strong experience in process mapping, business process improvement, and stakeholder collaboration.
• Ability to analyze data, identify trends, and provide actionable recommendations.
• Experience working across multiple business units, such as Operations, Finance, and Academics, to support organizational initiatives.
  
  

Certifications:

• None required, but certifications such as CBAP, PMI-PBA, or Lean Six Sigma are a plus.
  
  

Preferred Qualifications

• Master’s degree in a relevant field.
• 5 years of experience in business analysis, operations management, or continuous improvement.
• Experience working in an education or nonprofit setting.
• Familiarity with data visualization and reporting tools such as Power BI, SQL, or Tableau.
• Training or certification in process improvement methodologies (Lean, Six Sigma, etc.).
  
  

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.
• Be supported in your work by caring leaders and team members who want you to succeed.
• Be empowered to make a difference and climb higher and reach farther to change lives through education.
• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.
• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.
• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.
  
  

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!