What are the responsibilities and job description for the Technical Insurance Analyst position at Vertex Solutions Inc.?
Job Details
Currently seeking an Insurance Analyst / Insurance Professional that has experience in Commercial Insurance (Worker Compensation, General Liability, or Property & Causality (P&C).
This candidate must be willing to learn the Applications to the depth required to be able to properly support them.
This role is HYBRID, 3 days onsite (Clearwater, FL), 2 days remote
REQUIRED
- Commercial Insurance (General Liability / Worker Compensation / P&C)
- Must work onsite in Clearwater, FL - 3 Days a week
- Experience / knowledge of Policy and Billing for insurance
Essential Duties
- Triaging production support tickets.
- Learns the Applications to the depth required to be able to properly support them.
- Operates and supports the services you own to the established SLAs. This includes managing an on-call rotation and ensuring prompt incident response to resolve issues.
- Reviews Operational metrics, lead root cause analysis of issues, and drive appropriate resolutions.
- Collaborates with a team of onshore Business Analysts to design, build, validate and deploy software solutions.
- Works closely with Infrastructure, and other DEV teams to support the software delivery process.
- Maintains excellent communication with IT Management on all tasks and projects.
- Provides reports on IT systems performance and logging to management.
- Assures compliance requirements are met for the Insurance area
HUGE PLUS to have the following skills already
- SQL
- Manual Testing
- Experience to Majesco (Policy Admin System)
Vertex Solutions Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, genetics, sexual orientation or any other basis prohibited by applicable law
