Director, Patient Educator - US Heme

Job Description Vertex Pharmaceuticals is seeking to hire a Director, Patient Educator - US Heme to join our growing team. This person will report to the to the US Heme Head of Marketing and is responsible for developing and coaching a team of field Patient Educators that will provide people living and affected by sickle cell disease (SCD) and beta thalassemia (BT) with education, tools, and resources that helps them have meaningful discussions with their healthcare providers. This team may also provide information about Vertex products. The Director, and team of Patient Educators, will contribute to the U.S. local market strategy, and coordinate/ execute the patient/caregiver tactical plan. They will ensure that the team provides a best-in-class educational experience. This individual will act as a champion for their team and the sickle cell disease and beta thalassemia communities while adhering to all Vertex policies, and legal/regulatory guidelines. This individual will have a strong passion for supporting empowerment among patients, their families, and caregivers and helping them successfully navigate and engage within complex healthcare landscapes. They will thrive in an environment of rapid change; demonstrate strong and inspiring communication; work effectively across multiple cross-functional teams; and have a patient-first, problem-solving, and analytical mindset. The successful candidate will have the courage to ask, “how might we?” and “why?” and an ability to successfully challenge the status quo to provide innovative and compliant solutions to complex healthcare challenges. Key Responsibilities Successfully lead, develop, and coach field Patient Educator team members. Actively participate in the recruitment and hiring activities and decisions for team and provide ongoing professional development of direct reports. Co-develop and execute the commercial brand strategy and tactical plan in coordination with Marketing and Advocacy teams, among others. Participate in territory/division/regional account planning and provides input into local market decisions and resource needs. Upon product approval, team will provide patients and caregivers with approved product resources using approved materials. Maintain consistently high team performance and achievement of team and individual objectives while ensuring compliance with all Vertex, legal, and regulatory guidelines and policies. Foster teamwork and coordination with other functions that results in an exceptional educational experience. Provide insights that inform marketing team strategies and development of patient marketing materials that address patient and Vertex objectives. Model and act as a catalyst of Vertex policies and values Qualifications Bachelor’s degree or greater required Minimum of 10 years of work experience in a clinical setting, conducting healthcare education, patient education, social services and/or biotech/pharmaceutical industry, and 3 years of supervisory/management experience, or the equivalent combination of education and experience Rare disorder and/or transplant center experience or knowledge preferred. Demonstrated ability to develop deep and effective working rapport and compliant consultative relationship with patients and caregivers, as well as internal teams Strong and inspiring written communication skills, presentation delivery, cross-functional collaboration, and interpersonal skills to be effective in a team environment. Demonstrated organizational and project management skills A solid compliance mindset and demonstrated integrity on the job Ability to travel up to 70% of the time Highly competent in a multitude of IT capabilities to support the business needs Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Please note that Vertex requires COVID-19 vaccination for all employees working in the U.S. as a condition of employment at Vertex, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at Vertex and in our communities safe. This requirement applies to both existing and new employees who may at any time work on-site at a Vertex facility or visit another location on behalf of Vertex (e.g., conferences, customer visits, etc.), including all remote employees. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com. Help Us Achieve Our Mission Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has multiple approved medicines that treat the underlying cause of cystic fibrosis (CF) — a rare, life-threatening genetic disease — and has several ongoing clinical and research programs in CF. Beyond CF, Vertex has a robust pipeline of investigational small molecule, cell and genetic therapies in other serious diseases where it has deep insight into causal human biology, including sickle cell disease, beta thalassemia, APOL1-mediated kidney disease, pain, type 1 diabetes, alpha-1 antitrypsin deficiency and Duchenne muscular dystrophy. Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia and Latin America. Vertex is consistently recognized as one of the industry's top places to work, including 13 consecutive years on Science magazine's Top Employers list and one of Fortune’s Best Workplaces in Biotechnology and Pharmaceuticals and Best Workplaces for Women. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on Facebook, Twitter, LinkedIn, YouTube and Instagram. The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people’s lives. Our vision is clear: to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work. If you have signed up for Job Alerts, please be aware that Job Alert Matches are currently not working. During this time, please check our careers site regularly for all open opportunities. We apologize for this systems issue and hope for it to be resolved soon.