What are the responsibilities and job description for the System Engineer position at Vertisystem?
Description
- At least 5 years of experience in a Helpdesk/Desktop support position.
- Knowledge of troubleshooting, repair, configuration, and deployment of Windows and Mac operating systems.
- Experience in troubleshooting/support with Google Workspace, Office 365, EntraID, Zoom, and Slack.
- Familiarity with video and audio conference room solutions using Zoom.
- Meraki Networking troubleshooting skills.
- Knowledge of ticketing systems and general support processes/procedures.
- Strong customer service experience.
- Strong verbal and written communication skills.
- Strong multi-tasking skills.
- Strong critical thinking abilities.
- Onboarding and offboarding employees with hardware and software needs.
- Relevant certifications such as CompTIA A , Network , or ITIL are a plus.
Note:
- No short term contracts. If they have 1 or two short term contracts in their recent experience, must have long term engagement with other jobs/previous employments.
- No less than 5 years IT experience, max of 10 years of IT experience. Can be stretched to 15 years.
- Must have LinkedIn – .
- Prefers someone with certifications or IT degree.
- Must have a pleasing personality, and excellent comm skills.
Salary : $30 - $37
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