What are the responsibilities and job description for the Product Development Process and Continuous Improvement Manager (Global PMO) position at Vertiv?
Job Summary
JOB DESCRIPTION
The Global PMO team mission is to continuously develop and improve our Product Lifecycle Management Processes, which includes New Product Development and Introduction (NPDI), Sustaining, and Phase Out. The Product Development Process and Continuous Improvement Manager is responsible for identifying and leading initiatives that reduce Vertiv’s product development cycle time – the manager will be responsible for defining and driving Operational Excellence in the product development process.
The Continuous Improvement Manager acts on process improvement actions from many sources, including our Operating Model KPIs, Leadership actions, Lessons Learned, lean workshops and Kaizens. The Continuous Improvement Manager will use lean principles, identify waste, and continuously improve NPDI processes. Process improvements will be documented in Standard Operating Procedures, built into the Operating model, and accompanied by communications and training for process users.
The Continuous Improvement Manager will support on the job training affected functions for key process steps in the NPDI process. It is anticipated improvements can occur across any of the functions in the development process – not just engineering. Additionally, then manager may engage in assisting PM’s in documenting their critical path, summarizing the critical path norms across the portfolio, comparing the complexity rating of projects to TTM performance, understanding root causes and recommending corrective actions for projects with high Schedule Slip and/or TTM, and helping to drive accountability for Schedule Slip and TTM. This work may will also yield sources of best practice to further incorporate into process updates.
The role will entail a combination of working closely with Business Unit Project Managers as well as supporting functional team members to define critical path steps, sequencing, and areas for improvement required.
The Continuous Improvement Manager will work closely with the GPMO team and functions to implement necessary process improvements and actions.
Responsibilities
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
JOB DESCRIPTION
The Global PMO team mission is to continuously develop and improve our Product Lifecycle Management Processes, which includes New Product Development and Introduction (NPDI), Sustaining, and Phase Out. The Product Development Process and Continuous Improvement Manager is responsible for identifying and leading initiatives that reduce Vertiv’s product development cycle time – the manager will be responsible for defining and driving Operational Excellence in the product development process.
The Continuous Improvement Manager acts on process improvement actions from many sources, including our Operating Model KPIs, Leadership actions, Lessons Learned, lean workshops and Kaizens. The Continuous Improvement Manager will use lean principles, identify waste, and continuously improve NPDI processes. Process improvements will be documented in Standard Operating Procedures, built into the Operating model, and accompanied by communications and training for process users.
The Continuous Improvement Manager will support on the job training affected functions for key process steps in the NPDI process. It is anticipated improvements can occur across any of the functions in the development process – not just engineering. Additionally, then manager may engage in assisting PM’s in documenting their critical path, summarizing the critical path norms across the portfolio, comparing the complexity rating of projects to TTM performance, understanding root causes and recommending corrective actions for projects with high Schedule Slip and/or TTM, and helping to drive accountability for Schedule Slip and TTM. This work may will also yield sources of best practice to further incorporate into process updates.
The role will entail a combination of working closely with Business Unit Project Managers as well as supporting functional team members to define critical path steps, sequencing, and areas for improvement required.
The Continuous Improvement Manager will work closely with the GPMO team and functions to implement necessary process improvements and actions.
Responsibilities
- (80%) Identify, prioritize, develop, and implement lean product development process improvements
- (20%) Learn the NPDI process and be capable to mentor/train and execute the process.
- BS in Engineering or a closely related field, or equivalent required
- Advanced degree preferred but not required
- Design for Six Sigma / Lean Six Sigma / Design Thinking experience preferred
- 10 years cumulative experience working in Operational Excellence and Continuous improvement, specifically in complex product development organizations – preferably ones with Phase Gate processes
- Strong communication skills to communicate effortlessly with PMO Leads and global functional leaders
- Be Self-Starter – be able to take high level instructions and convert them into comprehensive end to end action plans
- High self motivation, drive, and inquisitiveness to transform our business performance and strong curiosity and critical thinking skills to arrive to correct conclusions and drive proper countermeasures.
- Strong ability to summarize large amounts of information into clear and concise summaries for actioning
- Ability to take directions, lead ad-hoc teams, and drive for results
- Experience utilizing Google AppSheet is strongly preferred
- High proficiency in MS Office is required (including Excel Pivot Tables)
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
