Program Specialist

Summary The Program Specialist is part of the team responsible for the implementation and support of the VISN 20 Cerner Millennium Deployment Program that includes Mann-Grandstaff VA Medical Center, Portland VA Health Care System and Seattle VA Puget Sound Health Care System, Boise VA Medical Center, Roseburg VA Healthcare System, VA Southern Oregon Rehabilitation Center and Clinics (White City), Jonathan M. Wainwright Memorial VA Medical Center (Walla Walla) and Alaska VA Health Care System. Responsibilities Duties included but not limited to : The incumbent is responsible for systematic reviews, oversight and reporting to the Cerner Deployment Manager and VISN 20 leadership. Program Administrative Responsibilities : Planning, organizing, coordination, implementing, directing, integrating, controlling, and evaluating the VISN 20 Cerner Millennium Deployment Program. Work collaboratively with the Health Care System's managers. Develop strategies for program development and implementation when new processes are introduced. Report short falls and provide suggestions for program improvement to health care system leadership. Aid in development and maintenance of the SharePoint site. Program Operational Responsibilities : Establish relations with professional and / or other health related groups. Provide programmatic advice, support, and assistance regarding the electronic heath care system. Monitor quality improvement measures. Seek opportunities for program expansion by performing routine analysis of electronic health record implementation processes. Participate and facilitate multi-site coordination and problem resolution. Perform administrative tasks. Work Schedule : Monday - Friday, 7 : 30AM - 4 : 00PM (PST) Position Description / PD# : Program Specialist / PD10355A Relocation / Recruitment Incentives : Not authorized Critical Skills Incentive (CSI) : Not approved Permanent Change of Station (PCS) : Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12 / 31 / 1959 You may be required to serve a probationary period Subject to background / security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet specialized experience and time-in-grade requirements within 30 days of the closing date of this announcement, 01 / 23 / 2025. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade with in 30 day closing date of this announcement. For a GS- 9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note : Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and / or education as described below : Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to : Provide programmatic advice, support, and assistance regarding the electronic health care system; Develop local practices to monitor workload capture, documentation, aid in development and maintenance; Analyze trend issues and monitor quality improvement measures; use different solicitation methods, ordering or reporting procedures, purchasing methods and provisions. OR, Education : Successful completion of a master's or equivalent graduate degree, or successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, or LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE : Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED. OR, Combination : Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE : Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED. Preferred Experience : Administrative support skills, minute taking, SharePoint administrative experience, customer service and computer application skills. You will be rated on the following Competencies for this position : Computer Skills Customer Service Information Management Oral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements & Work Environment : The work ins primarily sedentary, although some slight physical effort may be required. The work is usually performed in an office environment, meeting room or similar setting. Travel involves the normal risks and discomforts of automobile, bus, rail or air transportation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note : Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here : If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit : If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit : Additional Information This job opportunity announcement may be used to fill additional vacancies. The Fair Chance to Compete for Jobs Act (or the Act) prohibits the Department of Veterans Affairs (VA) from requesting applicant criminal history record information before extending a conditional or tentative offer of employment. In accordance with 5 U.S.C § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Act. Applicants who believe they have been subjected to a violation of the Act, may submit a written complaint within 30 calendar days of the date of the alleged non-compliance to VA at vacofairchanceact@va.gov. Applicant written complaints should include the following : Administration name : Veterans Health Administration (VHA) Office name, employee name and contact information or contractor who made contact (if known). Date of contact. Details regarding the job opportunity announcement applied to, and copies of any documents or other evidence related to the complaint. Visit Office of the Chief Human Capital Officer (OCHCO) for more information. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.